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If the steering shaft is turning and the pitman arm is not, then the problem can only be in the steering box.
x2. If you're seeing the box making effort, but the pitman arm is not, it's the box.
Now, if you're *hearing* the box work, but not seeing anything, it could be the box, and/or fluid levels. I would assume that you checked levels before asking us though.
2002 F250 CCSB 4x4
PHP Phoenix, John Woods VB, NUC bypass, 6637
"No country can be called free which is governed by an absolute power;
and it matters not whether it be an absolute royal power or an absolute
legislative power, as the consequences will be the same to the people."
--Thomas Paine, Four Letters on Interesting Subjects, 1776