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  #1  
Old 04-17-2009, 05:30 PM
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Talking DP Tuner

Thank you Dian for responding on the forum, I must have outlook problems with my PC.

Last edited by mike01b; 04-18-2009 at 05:16 PM.
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  #2  
Old 04-17-2009, 05:35 PM
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How long has it been since you emailed them with your situation?
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Old 04-17-2009, 05:38 PM
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Quote:
Originally Posted by mike01b View Post
It looks like my DP chip is dead and I can't get DP to respond to any of my emails. Has anybody else had any problems with them, I went with there chip due to there following on the forums and good customer servise.
Can you describe what you think is wrong? I know Jody is in Utah live tuning the WOP dragster this weekend.
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Old 04-17-2009, 05:46 PM
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Give it some time if it goes two weeks or more without some communication than start asking about their customer service. Things happen spur of the moment when you own a business and have a family so just relax. They will get to you.
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Old 04-17-2009, 05:58 PM
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Quote:
Originally Posted by mike01b View Post
It looks like my DP chip is dead and I can't get DP to respond to any of my emails. Has anybody else had any problems with them, I went with there chip due to there following on the forums and good customer servise.
I have one email from a Mike in my inbox from today. I just now opened my outlook from when I was out. Since we are closed on Friday's and Jody is in SLC tuning, I was gone today taking care of some personal appointments for myself and just now returned from our 8 year olds baseball game. (they won)

Did you send it to our sales email account? I am going to need more info then "your chip is dead". Is the truck not starting or is the LED not illuminated?

I'll check this thread tomorrow morning and get back to you.

Diane
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Old 04-18-2009, 06:22 AM
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HMMMMM

Calling out a sponsor on an open forum, and then not responding.....
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Old 04-18-2009, 08:43 AM
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Sorry not all of us have Banker hours, where is Jody in SL.
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Old 04-18-2009, 08:47 AM
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Dian I sent you a couple of emails this morning, let me know if you got them.
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  #9  
Old 04-18-2009, 08:54 AM
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Quote:
Originally Posted by mike01b View Post
Dian I sent you a couple of emails this morning, let me know if you got them.
No I don't have any from you. Try again sales@dp-tuner.com.

Make sure you put the dash (-) or I won't receive them.
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  #10  
Old 04-18-2009, 08:55 AM
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Originally Posted by mike01b View Post
Sorry not all of us have Banker hours, where is Jody in SL.
Wide Open Performance.

He has 2 trucks this morning and then the rail.
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