Choose your tuner carefully - Ford Powerstroke Diesel Forum
Powerstroke.org is the premier Diesel Truck Forum on the internet. Registered Users do not see the above ads.
Like Tree10Likes

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 07-18-2014, 09:52 PM
Powerstroke.org Rookie
 

Join Date: May 2009
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Choose your tuner carefully

Doesn't it suck when you do your homework - spend lots of time researching the parts you want to buy and the people you want to buy them from - only to find out you still missed a key piece and now you're in limbo?

Yup, that's me now. My tuner has a great reputation, but family issues apparently are devouring his time. I send emails - but get no reply. I call - no answer. I leave voice mails - no answer. We're crossing into the 3 month range now and not a peep from him. I look like a jerk if I complain, but geez, how patient can I be? My truck runs fortunately, but not correctly. I feel bad for the guy, but scouring the boards I'm clearly not the only one who's dealt with this for the past 5 years. It's kept pretty quiet so it's easy to miss this little detail. Wish I'd known this from the beginning....and I think anyone who's looking for a tuner, or to buy parts from this particular business, should look closely at their options. Save yourself the frustration and aggravation and choose someone who's available when you need help. I can sympathize and empathize; I can be a little patient (3 months waiting is VERY patient in my book), but none of those makes my truck run. Beware and wary - choose carefully.
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
  #2  
Old 07-18-2014, 10:05 PM
Premium Member
 

Join Date: Apr 2012
Location: Stratford, Ontario
Posts: 2,257
Thanks: 33
Thanked 125 Times in 111 Posts
Feedback Score: 0 reviews
If you mean Tony wildman I have had no issue contacting him.
Reply With Quote Quick reply to this message
  #3  
Old 07-19-2014, 07:47 AM
Compression Ignition Addict
 

Join Date: Mar 2009
Location: Columbus, GA
Posts: 201
Thanks: 22
Thanked 11 Times in 10 Posts
Feedback Score: 0 reviews
Send a message via AIM to PSD POWER007
People can say what they want to about Jody at DP Tuner, but he ALWAYS gets back to me within 2 hours no matter what. And I've had nothing but GREAT experiences with him. So has my truck.
Reply With Quote Quick reply to this message
  #4  
Old 07-19-2014, 07:59 AM
Compression Ignition Addict
 
Join Date: Jan 2008
Posts: 1,157
Thanks: 10
Thanked 35 Times in 32 Posts
Feedback Score: 0 reviews
But that's old news , been known on the forums for quite awhile , and you went that route anyway after doing your research. Kinda is what it is and you chose to use him anyway right ? Send a pre-post marked package and get it back and move on , or wait it out.
Reply With Quote Quick reply to this message
  #5  
Old 07-20-2014, 09:01 AM
Powerstroke.org Rookie
 

Join Date: May 2009
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Quote:
Originally Posted by scagle1 View Post
But that's old news , been known on the forums for quite awhile , and you went that route anyway after doing your research. Kinda is what it is and you chose to use him anyway right ? Send a pre-post marked package and get it back and move on , or wait it out.
It is old news, but it's not widely known for new people and the full extent of how impactful it is certainly isn't known. The circumstances make it nearly taboo to talk about. Nobody wants to be "that guy".

I selected him because he had a stellar reputation and I imagined a guy who, if anything, would be even more customer-friendly because he needed the business, and I felt like I was helping him. In this I was terribly mistaken.

Thanks for understanding though....
Reply With Quote Quick reply to this message
  #6  
Old 07-21-2014, 11:05 PM
Compression Ignition Addict
 

Join Date: Oct 2008
Location: Abbotsford
Posts: 2,342
Thanks: 23
Thanked 102 Times in 92 Posts
Feedback Score: 0 reviews
Buy a Hydra and get tunes from whoever, whenever
Reply With Quote Quick reply to this message
  #7  
Old 07-22-2014, 07:24 AM
Compression Ignition Addict
 
Join Date: Jan 2008
Posts: 1,157
Thanks: 10
Thanked 35 Times in 32 Posts
Feedback Score: 0 reviews
Quote:
Originally Posted by Venom One View Post
It is old news, but it's not widely known for new people and the full extent of how impactful it is certainly isn't known. The circumstances make it nearly taboo to talk about. Nobody wants to be "that guy".

I selected him because he had a stellar reputation and I imagined a guy who, if anything, would be even more customer-friendly because he needed the business, and I felt like I was helping him. In this I was terribly mistaken.

Thanks for understanding though....
I completely understand and whether you can tell thru the keyboard or not am fully empathetic for your situation. Three months , no excuse for it , never had any work done by him. If I had I would expect the same customer / retail relationship as anywhere else or an upfront " hey , things are rough and I can't do it now / bad times , wait time might be 3-4 months or better ".
All I am saying is you said you did your Homework and though I've never used him , what I read about him says the same thing over and over again regarding work and communication lately and understandably so , so you kinda new it going in if you did your homework. I applaud you still wanting to send your chip that way knowing the possibility of this and your patience ( tolerance ) level supersedes mine by about 2 1/2 months. Lots of folks have tragedy in their lives and stories to tell about it , hopefully he'll pick himself up and join the game again , and I mean that in the most compassionate and understanding way possible.
Burn his phone up until the chip is burned and shipped or burn the phone up until you have a refund or just turn it over to your CC company if calls aren't being answered and returned. Three months allows anyone to be "that" guy in my book. Maybe if there were enough of those guys letting him know he will understand and shut down while mourning , or , get back in the seat again. There are quite a few others who can do the same job with pretty stellar results as well should you choose a different route.
GunnerB and c69ss396 like this.
Reply With Quote Quick reply to this message
  #8  
Old 07-22-2014, 07:56 AM
DERAIL MOD!!!



 

Join Date: May 2011
Location: Canton and kennesaw
Posts: 21,532
Thanks: 19
Thanked 138 Times in 126 Posts
Feedback Score: 4 reviews
Hell contact Cary at ct performance or Raul at stealth automotive, they both burn tony wildman tunes
Reply With Quote Quick reply to this message
  #9  
Old 07-22-2014, 08:01 AM
Compression Ignition Addict
 

Join Date: Apr 2013
Location: Mc Calla, AL
Posts: 418
Thanks: 6
Thanked 18 Times in 17 Posts
Feedback Score: 0 reviews
I tried getting tunes from him, but never could get him to answer. So I went with MPT.....I do not regret it, their tunes are AWESOME!!!!
Reply With Quote Quick reply to this message
  #10  
Old 07-22-2014, 05:06 PM
Winning DUHHH


 

Join Date: Sep 2010
Location: Sunrise Beach, MO
Posts: 2,357
Thanks: 0
Thanked 10 Times in 10 Posts
Feedback Score: 0 reviews
Quote:
Originally Posted by CSIPSD View Post
Would not let that company tune a weedeater...



Would not trust them with a screwdriver...



Glad your happy, many many others are not.

Hmm I somehow missed this escapade...PM me what's up


Sent from AutoGuide.com App
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 08:44 PM.


Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.1
Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

vB.Sponsors