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  #1  
Old 02-10-2014, 05:21 PM
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DieselManor / ISSPRO gage issue

I've been having an ISSPRO EV1 gage issue. My pyro started indicating consistently 300 degrees less than normal no matter what. I read the online trouble shooting pages, I searched multiple forums for various key words and still didn't find anything tangible to immediately go after. I emailed Dieselmanor last night. They emailed me first thing (that is awesome customer service) this morning and said they couldn't help me but to contact ISSPRO. Awesome on their part! immediate response. I wasn't sure how to take it. I called ISSPro this morning and the operator put me through to the tech department who listened but politely stated that there was someone more knowledgeable who would contact me back. I didn't hold my breath. Holy Crap! 3 hours later the expert called me back and was POLITE in listening to my plight. I am sold on ISSPRO customer service alone. These guys will get my money for gages again, I promise. I told them they were old gages and had been installed in multiple vehicles and they didn't care. The problem is probably a loose connection in the converter box, but I wanted to praise them so here it is. Both Dieselmanor.com and ISSPRO had immediate, friendly and patient customer service. It is sad that the polite and courteous response is the abnormal but I wanted to give them a shout out for their efforts. Thanks for reading my .02 cents.
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Old 02-10-2014, 05:24 PM
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Good to know !

I always use their gauge install links for people with install questions
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Old 02-10-2014, 07:21 PM
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Isspro is 100% made in the USA, support these forums, are available damn near 24 hours a day and are constantly updating and upgrading there offerings.

If anyone ever needs any help with Isspro gauges please dont hesitate to contact me.
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Old 02-10-2014, 07:29 PM
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CSIPSD, I was totally speaking to the benefit of ISSPRO (I couldn't tell if you were speaking against my problems or in support of my compliments). I have read many of your threads and I was just supporting what you speak. Obviously with 17 of their gages someone might think you are biased. Dieselmanor and ISSPRO are the way to go.
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Old 02-10-2014, 07:44 PM
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Quote:
Originally Posted by biscayne View Post
CSIPSD, I was totally speaking to the benefit of ISSPRO (I couldn't tell if you were speaking against my problems or in support of my compliments). I have read many of your threads and I was just supporting what you speak. Obviously with 17 of their gages someone might think you are biased. Dieselmanor and ISSPRO are the way to go.
Just backing up what you were saying... LOL

I am Bias... I've been working with those fine people for 10 years now!

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