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  #1  
Old 07-11-2013, 03:30 PM
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kenny smith pullin parts

first of all this place has the worst customer service ever. well the story goes i ordered a double disc about a year and a half ago put roughly 15,000 miles on it and it went out. cost me 200 bucks to ship it back to him. a month later i get it back and it looks the same as when i sent it to him. besides the pressure plate its brand new. my clutch pad are all messed up and that spacer thing between both clutch disc is even worse. got ready to put it in and had no align tool. you would think he would send a 4 dollar piece of plastic knowing that you prolly don't have it after a year and a half. called him Monday and asked him to next day air me one. bc my truck is my only vehicle. guess what its still not here. i call and call and email and email and nothing. i know he does a lot of money with big name pullers but jeez. i may not spend 5 grand a month with him. i work at a tire shop and when someone new comes in we try to impress them and make them come back. may not be for another 2 or 3 years but little customers are important. southbend you have my next clutch purchase
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Old 07-11-2013, 08:19 PM
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That sucks man. Have a beer and take it in stride, not much you can do about it now.
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Old 07-12-2013, 08:24 AM
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yea i know. i had a buddy order a clutch from auto zone to get that align tool. so we are gettin ready to put her back together now. my buddy had a dual kennys and loved it thats why i went with it. 1200 bucks for it. you get what you paid for. im not impressed. i just thought i would put something about it. maybe give other people an idea of what this company is all about. i have not seen to many threads about kennys pullin parts
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Old 07-19-2013, 12:04 PM
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So what did you end up replacing it with? A SouthBend, if so how do you like it? I'm looking at one of those too.
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Old 07-19-2013, 12:16 PM
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LOVE my South Bend!
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Old 07-19-2013, 06:18 PM
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Quote:
Originally Posted by CarportMechanic View Post
LOVE my South Bend!
What pilot bearing did you use? The ball bearing, Kevlar one, or the stock needle bearing?
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Old 08-01-2013, 01:09 PM
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Originally Posted by straightdrive View Post
So what did you end up replacing it with? A SouthBend, if so how do you like it? I'm looking at one of those too.
put kennys back in after i got it back. seems to be fine so far we will see.
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Old 08-01-2013, 01:23 PM
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Quote:
Originally Posted by straightdrive View Post
What pilot bearing did you use? The ball bearing, Kevlar one, or the stock needle bearing?
Used the kevlar pilot bearing. It seems to be holding up just fine. I even had to pull my tranny last weekend to replace that stupid plastic shift fork pivot deal that is inside the bell housing and the pilot still looked brand new. Throw out bearing was in great shape also. Damn plastic parts inside a few thousand dollar tranny. Horrible design IMO. But i like the clutch a lot!

Sorry didnt respond any earlier. Didnt see your questions.
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