Compression Ignition Addict
Join Date: Oct 2006
Location: Walpole, MA
Thanked 22 Times in 21 Posts
Mentioned: 1 Post(s)
Quoted: 17 Post(s)
Feedback Score: 0 reviews
What I know of FASS, and all I know is from what I've read here, is that they have just atrocious Customer Service... They don't seem to care about you once you've made your purchase and will use any excuse to deny to warranty coverage if you need it (if you Do go with them, be sure to send your warranty card in right away, return receipt requested, and keep a copy of everything for your records)
Other than the warranty card policy, return as fast as you can, I never had a problem with my Fass HPFP I had on my dodge and I had one crap out on me.
They warrantied it no hassles at all. I was even running my own filter set up at the time cause the old stock fass/ad filters are nothing to write home about and in my case (04.5 HPCR) was a step down from the factory filter.
2002 F-350 4X4 ECLB 7.3 4R100 6637 filter w/ RiffRaff cover, 08 diff cover, 203* T-stat, HPX, Stancor Relay, 6.0 trans cooler, Zone leveling kit, 8'6" Western Ultramount
Sold: 04.5 Dodge Ram 2500 5.9 CTD, Reg Cab, 48re