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Old 01-08-2013, 04:37 PM
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PHP

Anyone else have a hard time to connect with these guys? Tried email twice and phone... no luck. Was going to buy a hydra, but having second thoughts now.
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Old 01-08-2013, 04:49 PM
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When did you try contacting them? i know Bill has been pretty active here on the forums lately... So hopefully if you don't get a response to your email soon he will see this thread and respond. Trust me you won't be dissapointed in the hydra chip!
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Old 01-08-2013, 08:03 PM
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I never have an issue getting through to Bill. He can be hard to get a hold of, but I get through ea day I need to call.

Unless you have questions, you have to order online and fill out the online forms.

It is well worth the wait if you need to get a hold of them.
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Old 01-08-2013, 09:09 PM
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Never even thought of calling them.

Just glad I bought mine.
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Old 01-09-2013, 04:20 AM
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Check their website and forum for unexpected office closures. Order it online and you will be very happy when you get it.
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Old 01-09-2013, 02:54 PM
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I have tried calling for the past 2 days to get some information but haven't gotten any one on the line as of yet. Is leaving him an email a better way to have him call you back? Thanks
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Old 01-09-2013, 05:30 PM
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Originally Posted by Motomez View Post
I have tried calling for the past 2 days to get some information but haven't gotten any one on the line as of yet. Is leaving him an email a better way to have him call you back? Thanks
Bill is always very busy. I do not think there is one better way than the other.

What kind of questions do you have? we might be able to help. If you'd like, you can try to email him, join the php forum, send him a pm through the forum, etc.

I think we might be able to answer your questions though. Just a though
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Old 01-09-2013, 06:21 PM
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Originally Posted by INFRNL View Post
Bill is always very busy. I do not think there is one better way than the other.

What kind of questions do you have? we might be able to help. If you'd like, you can try to email him, join the php forum, send him a pm through the forum, etc.

I think we might be able to answer your questions though. Just a though
Thanks for the help. I have a DP Tuner in my truck now and i'm looking for a new tuner with better power as well as being less touchy. DP seems to run a lot of timing in their tunes and and the motors seems to rattle a lot more than some of the trucks I have been in. What has your experience been with with his tunes? it seems that PHP,TW and Beans seems to have a large following. I had an Edge tuner before but I think that helped kill my tranny. Thanks
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Old 01-09-2013, 07:16 PM
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Bills tuning is perfect of you don't want a really touchy pedal... My truck makes over 550hp and I would have no problem tossing the keys to my dad who isn't used to it and let him drive wherever.. With bills tunes its like driving a almost stock truck until you lay into it and the power just keeps coming. Even when the truck was stock with just a chip that's how it drove as well... Some tuners make it so were the power comes on quick and and the pedal is touchy to make it seem like you are making more power, but bills tuning is just smooth constant power
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Old 01-09-2013, 07:21 PM
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I've been in an out of the office all week (sick Tuesday and had Dr. Appts for Corey today) and was slammed on phones until 9:00 this evening. If you have any immediate questions, please e-mail Angela. (angela(at)phptune.com) She can answer any immediate questions and anything more involved she can forward over to me to handle.

Take care.
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