PHP FU updates? - Ford Powerstroke Diesel Forum

 
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post #1 of 8 Old 08-27-2012, 10:48 AM Thread Starter
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PHP FU updates?

The other day I went to shuffle some tunes around on my chip, and when I plugged the burner into my laptop, a box popped up and told me that I needed to go to the website and download something? I went to the PHP website and looked around, and posted something on their forum. Has anyone else had this issue? or is this a result of me not using my FU often enough and I essentially timed out.....?

Jim

2000 7.3l 4x4 6sp
DIY intake
4" exhaust
6pos by Dyno Proven
Wicked wheel
160cc
Honey Badger jr
custom clutch
Auto Meter Z series gauges



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post #2 of 8 Old 08-31-2012, 04:31 AM Thread Starter
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In the case that anyone else runs into this I just wanted folks to know that I just needed to download an upgrade to the program.

I sent an Email to bill and within 20mins, I had a Email from bill with the link I needed and I have also been contacted by one other person at PHP trying to help. With all of the BS I have seen PHP catching here on this sight I wanted to get on here and give them some props for taking care of me, and being on the ball.

Jim

2000 7.3l 4x4 6sp
DIY intake
4" exhaust
6pos by Dyno Proven
Wicked wheel
160cc
Honey Badger jr
custom clutch
Auto Meter Z series gauges



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post #3 of 8 Old 08-31-2012, 11:22 AM
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Good to hear something positive. Most only post their complaints.

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post #4 of 8 Old 08-31-2012, 11:48 AM Thread Starter
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Quote:
Originally Posted by 7.3Excursion4x4 View Post
Good to hear something positive. Most only post their complaints.
I have never had anything but positive experiences from PHP. With all of the negetive feed back they have had here lately I felt obligated to pass on something positive.

Jim

2000 7.3l 4x4 6sp
DIY intake
4" exhaust
6pos by Dyno Proven
Wicked wheel
160cc
Honey Badger jr
custom clutch
Auto Meter Z series gauges



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post #5 of 8 Old 09-01-2012, 12:32 AM
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What negative things have been going around? I know the owners have had some personal health problems so customer service might have been effected, but was there something else?

- Trey
"Jaws"- 2002 F250 XLT CrewCab Short Bed 4x4 7.3L

Phoenix 6pos (Stock, 65dd, Whisper, 100p, 120r, 80t), 6637 Intake, RR-IC Boots, OEM Black CPS, DeFoiled, 08 Tail Lights, MBRP TB 4" w/ muffler, Firestone load bags, 05+ Tow mirrors, Custom Flag Mount

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post #6 of 8 Old 09-01-2012, 04:47 AM Thread Starter
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Nope just several people on her pissing and moaning cause they didn't get the response they wanted when they called there...... same old story.... just a world built on instant gratification.

Jim

2000 7.3l 4x4 6sp
DIY intake
4" exhaust
6pos by Dyno Proven
Wicked wheel
160cc
Honey Badger jr
custom clutch
Auto Meter Z series gauges



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post #7 of 8 Old 09-01-2012, 04:59 AM
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We all know it was more involved than that
but they came on and smoothed things over and promised to work on a resolve

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Please donate to DTR Ron's Memorial
https://www.gofundme.com/2464axqr
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post #8 of 8 Old 09-01-2012, 05:31 PM
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Bill and his wife Corey are super nice people and yes sometimes their service is a little slow but it is due to health problems.

Brent

2001 F250 7.3
8" superlift on 37 m16 with 20's
ats ported compressor housing
4" turbo back straight pipe
PPE 6 position chip
s&b intake
transmission built by Gene's in Dallas

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