PHP Delivery time? - Ford Powerstroke Diesel Forum
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post #1 of 35 Old 01-25-2012, 03:48 PM Thread Starter
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PHP Delivery time?

Just ordered my F.U Chip. How long should I be expecting it to arrive? Been calling all week before I ordered it and never got an awnser.

2003 7.3 4-door Long Bed DRW
American Force 22" Classics on 33X12.5X22
Irate Diesel Competion fuel system
Rancho RS9000XL Shocks
PHP Custom tunes
Foil Delete
ZooDad Mod
aFe Stage 2 XP CAI
MBRP 4" Turbo back S.S Dual Exuast
Edge Insight CTS
Stancor GPR
Directed Smart Start
Kenwood Dnx 7160 W/Kicker L-7
Too many Recon lights to list..
07 H.D Front End Conversion W/ HID's
08 Tail-Gate
Roll Pan
S366 t4 mount
SRP 1.2
250/200's
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post #2 of 35 Old 01-25-2012, 07:01 PM
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Good question. Just ordered mine as well

Nonconformist. Functionality over bling.

My three rules for 7.3l troubleshooting: 1) Replace CPS and keep a spare. 2) Replace FPR and know your fuel pressure. 3) Hook it to a scanner and check for codes.
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post #3 of 35 Old 01-25-2012, 07:14 PM
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I've been trying to talk to PHP as well this week. No answer.. I too placed an order today. Have you gotten an invoice yet? I've been waiting for an invoice before i ship my chip off for a reburn.

John
'97-F-250 PSD CCSB 3.55s E40D, Dana 60, PMF 2.25" RSK, U Code SD Springs, 315/75/16 TerraGrapplers, Tow Mirrors, Colibert Tow hooks, RDS Stage 1s, PHP 80hp, RiffRaff 6637, 3"DP, 4" Exhaust, 6" Tip, Power Front Seats, Rear 40/20/40, Explorer OHC and Autolamp Rearview, EATC, Cree LEDs & more
'89-Bronco 5.0l 33"s Free flowing exhaust, 06 SD power seats, & more (SOLD)
'80-M35A2 "Deuce 'n a Half" W/winch Multifuel Soft top

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post #4 of 35 Old 01-25-2012, 07:33 PM
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I too have been trying for over a week. I just received an email from Corey saying she was out all week and she would be in touch with me tomorrow. I don't know if that means the whole shop was shut down or if just she was gone. I do know one thing.... a great product can be ruined by not so great customer service. I sent mine in for a reburn for an auto to manual swap and for a week I have not been able to talk to anyone email, phone, or forum. A company can go big overnight because of forums like this one, but it can also be destroyed overnight too.

... not to mention the 50+ 1 min. long distant phone charges listening to there machine pick up.

2002 F-250 CCSB

ZF-6 Swap
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Manual T-Case Swap
K&N Intake, CCV Dumped, Riff Raff Boots
Foil Delete, AIH Delete, EBPV Delete
Wicked Wheel
Farm Boy's 5" Straight Pipe with 6" tip
PHP's Tunes with 6 pos
Hutched 51 gal Titan Tank
Iron Bull Bumper with PIAA 510's and Strobes
Warn M12000, Retrosolutions LED's inside and out
2011 Tailgate -Taillights - Front Ford Emblem
17" Fuel Octanes with ProComp Extreme AT 35's



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post #5 of 35 Old 01-26-2012, 10:15 AM Thread Starter
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Still no awnser all day today.

2003 7.3 4-door Long Bed DRW
American Force 22" Classics on 33X12.5X22
Irate Diesel Competion fuel system
Rancho RS9000XL Shocks
PHP Custom tunes
Foil Delete
ZooDad Mod
aFe Stage 2 XP CAI
MBRP 4" Turbo back S.S Dual Exuast
Edge Insight CTS
Stancor GPR
Directed Smart Start
Kenwood Dnx 7160 W/Kicker L-7
Too many Recon lights to list..
07 H.D Front End Conversion W/ HID's
08 Tail-Gate
Roll Pan
S366 t4 mount
SRP 1.2
250/200's
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post #6 of 35 Old 01-26-2012, 10:17 AM
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I called earlier today. At the end of their usual message they said their office was closed. This was at about 10:15am eastern time.

John
'97-F-250 PSD CCSB 3.55s E40D, Dana 60, PMF 2.25" RSK, U Code SD Springs, 315/75/16 TerraGrapplers, Tow Mirrors, Colibert Tow hooks, RDS Stage 1s, PHP 80hp, RiffRaff 6637, 3"DP, 4" Exhaust, 6" Tip, Power Front Seats, Rear 40/20/40, Explorer OHC and Autolamp Rearview, EATC, Cree LEDs & more
'89-Bronco 5.0l 33"s Free flowing exhaust, 06 SD power seats, & more (SOLD)
'80-M35A2 "Deuce 'n a Half" W/winch Multifuel Soft top

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post #7 of 35 Old 01-26-2012, 01:14 PM Thread Starter
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Debating wether to put stop payment on it and order from someone else. They still hav'nt even taken the money from my card. Not a good first impression to me. Was just liking the option of changing the programs myself. If its this hard just to buy one, I hate to see the support. Tomorrows friday, if I can't get any contact guess im going to Beans or Wildmans.

2003 7.3 4-door Long Bed DRW
American Force 22" Classics on 33X12.5X22
Irate Diesel Competion fuel system
Rancho RS9000XL Shocks
PHP Custom tunes
Foil Delete
ZooDad Mod
aFe Stage 2 XP CAI
MBRP 4" Turbo back S.S Dual Exuast
Edge Insight CTS
Stancor GPR
Directed Smart Start
Kenwood Dnx 7160 W/Kicker L-7
Too many Recon lights to list..
07 H.D Front End Conversion W/ HID's
08 Tail-Gate
Roll Pan
S366 t4 mount
SRP 1.2
250/200's

Last edited by xraypipeliner; 01-26-2012 at 01:39 PM.
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post #8 of 35 Old 01-26-2012, 04:53 PM
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I too was going to order the F5 chip but im probably going to be going through Tony Wildman (TW) because he actually answers the phone and when i have a question i dont want my chip or truck down for days or even weeks....

2003 Ford F-350 7.3 powerstroke Diesel Standard cab long box. White with 135,000 miles, EDGE CTS, 5% tint all around,DIY tymar, 5 inch straight pipe no muffler with 8 inch tip, whicked wheel, 2.5 inch front leveling kit, 33's, glow shift gauges, 2006 front end conversion, 2008 super duty tailgate, taillights, seats, bilstein 5100s, Zoodad mod, foil delete...reppin FORM ATHLETICS MMA more to come
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post #9 of 35 Old 01-26-2012, 04:55 PM
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Ordered my chip in the 13th received an invoice on the 15th and got another email today saying it was shipped and on its way be here in 3 days. I got nothing but good things to say about PHP. Got to remember they are a small family run business. Sorry fellas....


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1999 Ford F250 (born 6/98)
175cc single shot swamp diesel injectors
K&N Intake, 4in farm boy diesel straight exhaust,
Triple guage pillar(boost,trans temp,EGT temp,
Custom PHP phoenix chip, with PMT1 PCM, 8in TC lift
Transmission shift kit, 22inch Gear rims
37x13.50x22 kuhmo Road Venture M/T tires,
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post #10 of 35 Old 01-26-2012, 04:56 PM Thread Starter
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My dumb *** pulled my PCM and never wrote down the code. Filled out the info for the order amd went right back outside and re-installed it. Guess I will wright it down this time!!

2003 7.3 4-door Long Bed DRW
American Force 22" Classics on 33X12.5X22
Irate Diesel Competion fuel system
Rancho RS9000XL Shocks
PHP Custom tunes
Foil Delete
ZooDad Mod
aFe Stage 2 XP CAI
MBRP 4" Turbo back S.S Dual Exuast
Edge Insight CTS
Stancor GPR
Directed Smart Start
Kenwood Dnx 7160 W/Kicker L-7
Too many Recon lights to list..
07 H.D Front End Conversion W/ HID's
08 Tail-Gate
Roll Pan
S366 t4 mount
SRP 1.2
250/200's
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