Join Date: Jul 2013
Location: The desert (Carlsbad, NM)
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Total Diesel Performance Customer Support
So I bought a TS 6 Position chip from them. I paid for next day shipping and its been 3 days, haven't received it. I've called them 2 or 3 times and haven't had anyone answer yet. I just sent an email, waiting to see the results. I also sent an email 3 weeks ago asking a question about the chip and received nothing back.
I've heard plenty good things about their customer service, and so far I haven't heard a thing since I bought the chip. Right now I'm a pretty unsatisfied customer. What are some of you guys' experience with them?
2001 7.3L F350 Crew Cab, Long Bed, Dually.
Modifications: aFe Stage 2 CAI, 4" Flowmaster Exhaust with 7" Tip, XDP Compressor Wheel, Foil Delete, Glowshift MaxTow Gauges (Boost, EGT, and Pyro), and Tony Wildman 6 Position Chip.