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  #1  
Old 07-30-2013, 02:11 PM
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Thumbs down Total Diesel Performance Customer Support

So I bought a TS 6 Position chip from them. I paid for next day shipping and its been 3 days, haven't received it. I've called them 2 or 3 times and haven't had anyone answer yet. I just sent an email, waiting to see the results. I also sent an email 3 weeks ago asking a question about the chip and received nothing back.

I've heard plenty good things about their customer service, and so far I haven't heard a thing since I bought the chip. Right now I'm a pretty unsatisfied customer. What are some of you guys' experience with them?
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  #2  
Old 07-30-2013, 02:31 PM
MARSOC > Seals



 

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His daughter passed away a few weeks ago. So, if you could just give him a little to get back with you.

Goodbye Morgan! RIP!
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  #3  
Old 07-30-2013, 03:32 PM
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Well now I just feel like an @$$ :-/
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  #4  
Old 07-30-2013, 03:43 PM
MARSOC > Seals



 

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Hey not a big deal. If you didn't know, no harm.
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  #5  
Old 07-30-2013, 03:59 PM
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i talked to him yesterday and he said he was waiting on a shipment of blank chips... hes supposed to get them in today....

-Raul

Last edited by Raul@Stealth Automotive; 07-30-2013 at 04:15 PM.
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  #6  
Old 07-30-2013, 04:10 PM
MARSOC > Seals



 

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Thanks for chiming in Raul.
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  #7  
Old 07-30-2013, 04:14 PM
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So you think I'll get it in on Thursday maybe?
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  #8  
Old 07-30-2013, 04:16 PM
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Quote:
Originally Posted by 7 3 Powerstroke View Post
So you think I'll get it in on Thursday maybe?
possibly.... since it was placed directly through him their is no way for me to check... i can only check on my chips
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  #9  
Old 07-30-2013, 04:26 PM
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Just want to get this and my gauges installed this week so that I can finish my truck (until I'm 18 and have more cash) next week.
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  #10  
Old 08-01-2013, 10:16 AM
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Quote:
Originally Posted by 7 3 Powerstroke View Post
Just want to get this and my gauges installed this week so that I can finish my truck (until I'm 18 and have more cash) next week.
Ya Wanna play ya got to play

Welcome BTW and post up some pics of what you have done so far
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