Compression Ignition Addict
Join Date: Oct 2008
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Don't buy from DB electrical !
Don't buy from db electrical !!
Purchased 2 of their heavy duty starters and an alternator...
The first starter went bad in a year..called, emailed..no response..
Second starter went bad two weeks later...called, emailed, no response..
Left a nasty message and a nasty email...got an email back to call so and so at this number....
They then told me its been just over a year, our warranty is a year, we didn't get any of your messages, your sh*t out of luck basically...we don't care that you spent money with our company, we are only worried about the new money, if you want you can ship the 2 20 lb starters to us at your cost and we can quote you some prices to fix them....why wold I want to try and fix the things that were supposed to be heavy duty, high torque, beefed up starters..that only lasted about 10k miles and after I had to beat them with a 4lb hammer to get one last kick out of them..
Talk about not standing behind your product...
I asked to speak to a manager...they are all in a customer service meeting...ha, was that a joke?
I then told them like many others these days I found their company via online automotive forums, and I would proceed to go back to all of those same forums with millions of active users and tell them how I made out with my db electrical starters...the guys response...(no offense to anyone as I'm from the NE, haha) in an almost fake sounding Jeff foxworthy impression voice hep said..I don't really cares about any of that, I don't use the emails.
So am I wrong and a starter should only last a year or in this case..10k miles..?.
ps3 online: kennyfcknpowers