Join Date: Mar 2008
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I'd call your credit card company and tell them the situation you're in. Let them know that your intentions are to mail the injectors back expecting a refund from the company. Get tracking numbers, delivery / signature confirmation, and anything else you can do to prove they were shipped back.
Ask for something in writing, SIGNED, from the manager stating that you're supposed to get a refund minus 10%. An email is not acceptable.
If you don't get a refund, call your credit card company about the chargeback. They'll already have some heads up about what's going on and you'll have a better chance of getting your $$ back if they don't issue a refund.
AND DOCUMENT EVERYTHING. Write down who you spoke to, what the conversation was, the date, time, etc... Not just for PD, but with your credit card company too.