Just ordered a DP Tuner F6!
Well guys after months and months of debate, and more reading then I care to think about, I just got off the phone with Jacob@ DP tuner and ordered my F6 with the following settings: stock,80tow.80E,120 Race for now.
I had been on the fence between DP, PHP and BDP and made a call to all three. I had a very hard time getting ahold of PHP, which seems to be a growing trend. I in no way am trying to say anything bad about anyones product, but the customer service wasnt quite what I had hoped for. Once I did get through I talked to I believe Angela, and she was nice enough. I never did get an email response back from Bill however.
I had emailed Beans and never received a response either. I called and got through to eric easy enough. Eric was helpful on the phone but I was fairly disgruntled to hear that even though there tunes are all dyno proven, they dont custom tailor them to the individual customers truck. They choose from tunes made (and tested I am told) using preset configurations. I was told that if I had any issues with the tune, such as overdrive hitting too early, or an odd running issue that there was no grace period for adjustments and that I would have to pay custom tuning fees, or better yet bring the truck down for live tuning. Live tuning is not an option for me up here in Ontario. So needless to say, Beans may have great tunes, but they dont sound like the tunes for me, I like to feel like I will be taken care of after dropping $675 dollars on a tuner and "custom" tunes.
So, on to DP tuner. I have read all the horror stories of windowed blocks, HID and radio interference, touchy go pedals and high EGT's. I feel confident Jody is not going to destroy my motor through the many positive reviews I have read, and through praise of other members. He has also been around the block a time or two (no pun intended haha) I dont plan to run HID lights and ill deal with the radio issue if it even arrises. It doesn't sound too common. Jacob assured me if I feel the throttle is too touchy or I have an egt issue, I have a 90 day grace period for tweaks of my "individually customized tunes". That makes my day. Customer service at DP Tuner truly sets the bar. I always get in touch when I call. (I have talked to Dianne on two occasions and Jacob twice today) I have also had Jody promptly email me back detailed responses pertaining to my questions.
So I just want to set a positive experience with DP Tuner here, and I am quite sure when I receive my (sadly) back ordered chip I will love it and surely post a review comparing it to stock and my junk Diablosport.
Slimline aka Rob
P.S. I truly mean no disrespect to any other tuners I mentioned, I am sure they can all make fantastic tunes for trucks, they just did not pan out for me. I would have loved to have tried Cales tunes too, however he is out of the game temporarily and also did not respond to emails.
*EDIT* Updated with first impressions in Post 28!
1997 f250 extended can SRW 4x4 7.3 turbo, e4od (mildly built up)
DP Tuner F6 tuned by Jody
Rosewood stage 2 180/80 injectors
4" straight pipe
Glowshift pyro, boost, tranny temp and fuel pressure gauges
Diesel site coolant filter
2" body lift and 35" Wrangler Dura Trac's
For Sale: E4od "Punisher" valvebody $150 obo
Last edited by Slimline; 09-24-2012 at 05:07 PM.