Hey Wes, I can't say enough about the BBB. I called Bank of America today to close my account and thank them for leaving me out to dry in my case with Ford. I also had to rub there nose in the CPS recall action thats rolling now. Never in my wildest dreams would I have thought I could start a recall and have a responce in two months. A Federal Government agency moving faster than private, if you can call it that, business. Here's another case to show that we don't have to take crap from the big guys.