Join Date: Feb 2013
Thanked 3 Times in 3 Posts
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2 thumbs up for AutoAnything
I purchased a set of Wade in-channel vent visors over 3 years ago from AutoAnything that came with a limited lifetime warranty. I contacted them about warranting the set because the front driver one had split at the edge. They asked me to send them some pictures and are replacing the entire set.
A couple of days after I received the tracking information, I noticed what I thought was a "charge" on my CC for $12.97 from AutoAnything. I called to see if they had charged me for shipping and the young lady that I spoke with told me that it wasn't a charge, it was a refund because the price of the same product is now lower than when I bought it 3 YEARS AGO!!!
They are replacing their product and refunding me the difference from a purchase over 3 years ago. Customer service isn't dead after all.