Catastrophic Engine Failure 2011 F350 6.7 - Ford Powerstroke Diesel Forum
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Old 05-02-2013, 06:39 AM
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Angry Catastrophic Engine Failure 2011 F350 6.7

We have been told by FORD MOTOR CO. that there is nothing that can be done for our 2011 F-350 6.7 casastrophic engine failure (bad valves) truck has 150K miles. Have been told by Ford mechanic that he has seen 7 others with the same issues and Ford Motor has agreed to replace a hand full. What is wrong with that picture. Any one else have the similar issues? We are seeking an attorney due to this.
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Old 05-02-2013, 01:40 PM
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You are seeking an attorney to sue ford because stuff broke after warranty expired? Be glad you don't own a 6.0L haha.

When you say "We have been told by FORD MOTOR CO. that there is nothing that can be done for our 2011 F-350 6.7" I take it you meant "Ford won't pay for a new motor" rather than "Ford won't fix it". Hopefully Ford is aware of the turbo and valve failures and will update the 6.7L design so it doesn't ruin the reputation. If this is the case, make sure you get the updated parts installed.
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Old 05-03-2013, 03:16 AM
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I love their trucks.
I hate their customer service in regard to this type of issue.
My wife's honda odessy 2001 had the tranny let go @ 126,000 mi.
Took it to the dealer, "not where it was purchased" and was told roughly
$6000 for a new replacement. I told the service manager how disappointed we were
with the durability of the van and showed him our maintenance history.
After listening he said go have a coffee and I'll see if we can do something to help.
Half hour later he tells me honda will replace the tranny if you pay $1000 labor fee.
DONE! No extended warranty, and still no bullsh*t.

Last edited by T diesel; 05-03-2013 at 03:31 AM.
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Old 05-03-2013, 06:51 PM
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What is the build date for your truck? It's on the driver's door jam sticker. Thanks!
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Old 05-03-2013, 07:07 PM
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Quote:
Originally Posted by Advanced Equine Dentistry View Post
We have been told by FORD MOTOR CO. that there is nothing that can be done for our 2011 F-350 6.7 casastrophic engine failure (bad valves) truck has 150K miles. Have been told by Ford mechanic that he has seen 7 others with the same issues and Ford Motor has agreed to replace a hand full. What is wrong with that picture. Any one else have the similar issues? We are seeking an attorney due to this.
Did part of the 2 piece glow plug break off and come loose?
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Old 05-12-2013, 11:39 AM
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Quote:
Originally Posted by cfd_shop View Post
Did part of the 2 piece glow plug break off and come loose?
having glowplug issues? How many reported cases so far?

We took pics of the first two of ours that failed... Of course, the cylinder that actually failed was beat up pretty bad and the glowplug tip was hammered pretty hard. But, other cylinders had cracked valve faces that had not come completely apart yet. These were on 2011 models that we received in early 2010...
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