Truck been at the dealership for the last 2 weeks - Ford Powerstroke Diesel Forum
6.7 Motor Problems 6.7 Motor Problems

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  #1  
Old 06-01-2011, 08:07 PM
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Truck been at the dealership for the last 2 weeks

My truck has a clanging noise coming from under the hood and the check engine light keeps coming on. I picked my new truck up on the 7th of April in Knoxville TN with 24 miles on the odometer. Two days later I brought it into Dewey Ford in Des Moine IA with the check engine light on. They contacted Ford and I was told that, because my trailer was heavier than the 15,800 lbs that my truck is rated for, I could expect it to turn the check engine light on. Since then I have had it into Carstairs Ford AB. The first time they told me to work the truck harder - don't baby it. So I went away, and then thought "this is insane - a new truck shouldn't be doing this". I brought it back and they tried reflashing the computer. That improved the shifting but the clanging continued to get worse and the check engine light comes on regularly. I brought the truck in to the dealer on May 17 (over 2 weeks ago) and they did certain tests prescribed by Ford. Ford now says they are aware of the problem. So the truck is sitting at the dealership and the dealer is waiting for instructions from Ford. So what do I do - go pick the thing up and drive it till they phone me? or leave it there and continue to use my old GM?
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Old 06-02-2011, 07:11 PM
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If I had bought a new truck and it sat anywhere but my driveway for two weeks there would be some explaining to do. I don't care of what make it is. For the price of the truck ford should have a whole fleet of backup trucks for things like this..
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Old 06-03-2011, 12:53 PM
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Quote:
Originally Posted by 4x4ord View Post
............. I picked my new truck up on the 7th of April in Knoxville TN with 24 miles on the odometer......
Ted Russell or Lance Cunningham?? Just curious, I live in Knoxville, do you?
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Old 06-06-2011, 07:28 AM
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I bought mine from Lance Cunningham. No I live near Calgary Alberta Canada. Had I bought my truck locally it would have cost me $70,000.(list price up here on my truck is $84,000) I had equipment to pick up in Texas and Iowa so buying the truck in Tennessee seemed to make good sense. I was very impressed with what I saw of Tennessee - beautiful state.
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Old 06-06-2011, 02:11 PM
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Yes, it's a great place to live. For several reasons, scenery one, but the cost of living being another.
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Old 07-23-2011, 04:12 PM
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Just thought I should update this post. The truck is fixed. Ford engineering had a new turbo sent direct from the factory - I don't know what is different from stock but - it fixed the problem.
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Old 07-25-2011, 04:45 AM
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Thats Great!!!

I'm glad you got it Working! Wish they would have told ya whats different about this turbo?
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  #8  
Old 07-29-2011, 05:21 PM
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Glad to hear as well!! On a side note , 4x4ord, if you decide to sell your stock rims let me know!!
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