Sync Help - Ford Powerstroke Diesel Forum
6.7 Electronics Discussion 6.7 Electronics Discussion

Powerstroke.org is the premier Diesel Truck Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 11-26-2012, 11:33 AM
Compression Ignition Addict
 

Join Date: Oct 2012
Location: Cypress, Texas
Posts: 364
Thanks: 28
Thanked 9 Times in 8 Posts
Feedback Score: 0 reviews
Sync Help

Background:
I'm new to Sync...but I'm very experienced with electronics and connectivity. All of my vehicles in recent years have been equipped with factory navigation and bluetooth (Acura, Toyota, GM).

I can set up our iPhone 5s, iPad 2s, and kid's iPhone 4S...no problem. On my phone, I have the address book uploaded, speed dials set, recent calls, etc...everything is working fine. Music streams through bluetooth without fail from all devices.

Problem:
When I receive or make a phone call, the other party cannot hear me. I can hear them just fine. I can switch to my iPhone mic (or private call from the nav screen) just fine, back and forth...if I switch to my iPhone mic they hear me perfectly...switch it back to Sync mic and they can't hear me at all. Yes, I tried mute/unmute switch and volume adjustments. When they call me the caller ID is working...if they have a special ring tone it works as well.

What I've Done:
So far I tested the microphone in the truck by using the voice controls for the navigation...microphone works every time. I reset my phone, deleted and set both bluetooth systems back up, pulled the fuse for Sync and waited a long time, conducted a hard reset of the Sync system, tried using USB connection to see if it worked while plugged in, etc. Most of these steps I've done multiple times.

Any help or advice would be greatly appreciated. I'd hate to take the truck to the dealership for them to try to figure out...I've read some serious horror stories online while searching for my problem...seems like Sync problems at the dealership are like calling India for computer support...many appointments and lots of parts replaced, with questionable results.

Last edited by fosterelli; 11-30-2012 at 02:11 PM.
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
  #2  
Old 12-08-2012, 05:43 PM
Compression Ignition Addict
 

Join Date: Oct 2011
Posts: 178
Thanks: 1
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
Did you figure this out? I am having the same issue with my new 2012 I picked up this week.
Reply With Quote Quick reply to this message
  #3  
Old 12-09-2012, 04:06 PM
Compression Ignition Addict
 

Join Date: Oct 2012
Location: Cypress, Texas
Posts: 364
Thanks: 28
Thanked 9 Times in 8 Posts
Feedback Score: 0 reviews
Nope! I usually can fix or troubleshoot virtually anything...this must be a mic issue. I haven't had time to take it to the dealer...so I'm forced to not use Bluetooth for calls. Please let me know if you get answers before I do!
Reply With Quote Quick reply to this message
  #4  
Old 12-09-2012, 05:29 PM
Compression Ignition Addict
 

Join Date: Oct 2011
Posts: 178
Thanks: 1
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
Will keep you posted on it!
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 11:17 PM.


Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.1
Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

vB.Sponsors