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Old 01-23-2014, 08:02 AM
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6.4 fuel filters

so i just got off the phone with the local dealership. i brought my truck in to have an injector replaced (which is weird because the motor only has 30k miles on it). However, the dealer called my back and said the extended warrantee would cover the injector. so after waiting two weeks and not hearing anything i called him and now he says the fuel pump went bad. this is funny cause i drove the truck to the lot with no problems (except the injector) and now he says it went bad cause i was not using the expensive ford brand fuel filters. he wants to charge me $1200 to fix it which i think is bs cause it seems like the mechanic might have messed it up when working on it. has anyone experienced this or had fuel pump problems from not using ford brand filters?
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Old 01-23-2014, 09:11 AM
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I don't think the aftermarket filters have the membrane on the secondary filter to serve as a water separator. FD4617 is the part number.
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Old 01-23-2014, 09:35 AM
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I have been advised against it since day one , for the exact reason you are posting.
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Old 01-23-2014, 09:44 AM
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ive done some research on the warrantee, but does anyone know if it is voided by using non ford fuel filters?
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Old 01-23-2014, 09:56 AM
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Im not familiar with the aftermarket filters...I have been advised to use only the Ford brand or Racor (who makes the ford brand). The small cost savings of using aftermarket filters are quickly outweighed by expensive fuel system repairs...out of your own pocket. If you indeed used the wrong part...I would say they have a compelling case. to deny your warranty. If you used a part that was direct fit, just different manufacture, you could be ok. You need to read the details of the Magnuson-Moss warranty Act. It is designed to protect consumers againt unfair warranty denials, etc. Good luck!



Magnuson?Moss Warranty Act - Wikipedia, the free encyclopedia
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Old 01-23-2014, 04:00 PM
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okay one more question, and this may be a dumb one. I am now being told by the service manager that my warranty does not cover the fuel pump regardless. They say I have the basic diesel care coverage (7 yr/200k miles). I did not purchase the warranty ( the previous owner transferred it to me). anyway, when I look it up on Ford's warranty page, it says the basic plan covers the fuel injection pump. Is this different than the fuel pump? or is my dealer trying to pull a fast one on me?
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Old 01-23-2014, 04:21 PM
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Call Ford's customer service dept. They can advise you on what is covered. Then talk to service mgr

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Old 01-29-2014, 03:18 PM
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ask them to clarify which pump is bad, supply or injection? if it is the supply pump on the frame you might want to just spend the money on an airdog instead. better pump better filters, no I don't have one but I do think about it.
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Old 02-06-2014, 09:24 PM
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Any updates??? Would like to find out what the outcome was......
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Old 02-10-2014, 11:38 AM
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Are there many issues with the running the Air Dog? I know how finicky this fuel system is
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