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Loss of POWER
Need some help. I just took delivery of a 2008 KR F250 on Monday. On Tuesday i was driving 80mph on US75 in Mckinney Texas when the truck felt like it hit a brick wall and I shot down to 15mph. After regaining control of the truck and a few choice words I limped it to the dealership where they re flashed the computer, I left the dealership and headed to work all was good. Then just before work in a major intersection the truck lost all power and was DOA!!!!! yet almost another accident. ANY IDEAS ON WHAT IS WRONG? Also has anyone gotten Ford to buy the vehicle back? The lady I talked to today gav e me the BS runaround. You would think since this is my 15th Superduty since 2000 that they would actually give a ****. ANY HELP would be greatly appreciated ![]() ![]()
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Well thats great, but the first time you have a customer service issue your views about FORD will change. This is #15 Superduty since 2000 no problems until now. The dealership is even willling to help but Ford is putting up the roadblock. They dont care that this vehicle is not safe. Also its not like I put miles on this truck, I had it for less than 50 miles. But its not over yet I dont give up that easily!!!!!!
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I'm surprised that Ford customer service is giving you such a hard time in getting this resolved. In the past (have owned 7 new Fords in 15 years) even as recent as last year I had better luck with Ford customer service pushing the dealership to resolve any problems. Especially on a new and unmodified vehicle that has a serious problem as yours seems to have. Sounds to me that if no one is willing to budge you get an attorney involved. No way a brand new $55k+ truck that has obvious problems shouldn't be fixed or replaced. Bill |
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Get tough with them! Threaten them with a lawyer, they may change thier toon. They need to really help you out. I had issues with an '05 tranny, and the customer service guy actually told me they could see I bought a lot of trucks and was a good customer and they would really try hard for me, they know how many you have owned, I am surprised they are not bowing at your feet! I could not get my '05 bought back because my stupid dealer wrote it up as diff. problem every time I brought it in after driving it around the block, make sure that does not happen to you. Good luck!
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Yeah I am being firm, but they dont care.Just sucks that Ford is blocking me. Truck was finished today bad fuel pump. I guess I just have to live with it for now. I told the Ford lady today I will not just sit down and shut up. They think by saying nothing will change that this will shut me up, IT WILL NOT! This just fuels the fire. GOOD NEWS IS MY KEM PROGRAMMER IS AT THE HOUSE............Truck is sitting on a 8 Fabtech 4.0 Coilover kit with 24' monster wheels mounted on khumo 38's,,,May not run but it looks good!!!
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I will proof read the next post sorry
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