Join Date: Dec 2012
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A little over a month ago my 2009 6.4 started leaking at the lower radiator hose. Took it to dealer and was pressure tested, told the hose was leaking and it wasn't covered under warranty. Got a quote for the repair and paid the diagnostic fee.
Did a little research as to why it took 3 hours to change a radiator hose and found out there was a TSB regarding the issue. I contacted another dealer and they seemed to be way more informed on the issue. I went in on 12/24 for them to take pictures to submit to Ford. Got a call early afternoon on 12/26 that Ford had requested additional pictures. Went in on 12/26 got the pictures taken. Spent a little over an hour at the dealership and service manager told me that Ford approved the repairs and that they want to schedule the next day if possible. Brought my truck in the next day and they ended up replacing the lower hose, upper hose, degas cap and radiator at no cost.
Talked to the tech that did the work and he said that it seems that this issue is popping up more often. They could do anything from replacing the hose to replacing hoses, radiator, degas bottle and all..
IMO it was worth the time to get all these repairs done. It worked out even better because it was at no cost to me. I even spoke to service manager at first dealer and he says that this was their fault and they will refund our diagnostic costs we paid to them.
Long story short, talk to a knowledgeable service rep and you should be able to get the repair covered. The hose itself isn't covered however the orings on the hose should be. If you do a google search you can find info on the TSB and just reference that to your dealer.