2010 P.S. 6.4L, FUEL IN OIL???

[1290pine]

WE HAVE A CUSTOMER WITH A 2010 P.S. 6.4L IN A F-350 4X4 CREW CAB TRUCK, IT CAME IN FOR SERVICE AND I PUT A 5 GALLON PAIL UNDER TRUCK AND DRAINED OIL,,I REALISED IT HAD FILLED THE BUCKET TO JUST ALMOST OVERFLOWING. THE TRUCK HOLDS 14-15 QUARTS?? I HAD DUMPED THE OIL IN WASTE OIL HEATER BEFORE I REALIZED WHAT WAS GOING ON SO COULD NOT TEST THE OIL. RAN THE TRUCK 873 MILES AND TOOK A SAMPLE-WE ATE THIS POINT HAD 7.3% FUEL DILUTION? SENT TRUCK TO FORD AND AFTER A FEW DAYS THEY SAID ALLS OK DONT WORRY ABOUGHT IT AND BLAMED THE INPROPPER USE OF REGEN. WE RAN THE TRUCK AS FORD SUGGESTED AND AT 4000 MILES I SEVICED IT AGAIN-AS EXSPECTED TESTED OIL AND NOW WE ARE AT 13.9% FUEL DILUTION, BACK TO FORD AGAIN AND THEY STILL ARE TELLING MY CUSTOMER WHICH OWNES SEVERALL DIESEL POWERED VEHICLES IN HIS SEPTIC BUSINES THAT HE IS NOT USING THE REGEN CORECTLY. THIS IS THE ONLY ONE THAT IVE SEEN DOING THIS IN OUR SHOP,,EVEN IF THE REGEN WAS USED ALL WRONG HOW IS THAT FILLING OIL PAN WITH DIESEL FUEL?? THE REGEN ON THIS TRUCKS BEEN AN ON GOING PAIN IN THE REAR SINCE NEW FILLING THE ROAD UP WITH SMOKE ECT. FORD IS TELLING HIM IF YOU DRIVE ON A JOB AND THE REGEN STARTS HE IS TO DRIVE THE TRUCK FOR 45 MINUTES TO COMPLETE THE CYCLE--THIS IS VERY HARD TO DO SOMETIMES?? ANY HELP IS GREATLY APRECIATED. RICH

[ryandamo]

thats way to high, mine was 2.3 % at 3000 miles before i removed the dpf, i would recomend deleting the dpf if alot of idleing is done. its not good to idle the truck if its in regen, needs to be driven.

[pyro2nite]

It sounds like allot of idling. Ford has a formula that divides the miles driven, with the hours on the motor. If it falls below a certain threshold they require the motor to be maintenance under severe running conditions. Injecting fuel in a motor on the exhaust stroke is not a good thing, Poor design at best.