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Ford reflash and regen questions
I asked Ford to check and see if I had the lastest and greatest flash for my 08' 250 6.4. They look in the computer under the vin, tell me they need an appointment and said they could check. I tell them I would use them as my dealer if they can check on this for free before my 36/36 warranty expires. They agree. Well it had all the latest flashes so they were now going to charge me $100. labor because it was already updated.
MEANWHILE, I call another dealer who pops it in the computer with just the vin and says I am fully updated. 3 flashes in NH at the original dealer. Not my fault the first dealer can't read the computer screen.....
I had gone into regen about 5 times in 24 hours and my self diagnostic test on the right of the dash said it had acutally completed because it didn't say "cleaning exhaust filter" anymore.
The dealer says that cleaning exhaust filter should stay on the screen until it is completed..... so IF they can find out why it isn't on the screen, they won't charge me the $100.00. He says it should stay up on the screen and it is a problem but only if they can find out why....... I think they maybe be wrong and the latest flash stupidly may not actually stay on the entire time until it completes.
So I have an issue, they say I have an issue, but it is a warranty claim only if they can find the issue? Does this make sense to anyone? Any ideas other than find a new dealer?