Radiator broke dealer wont cover! - Ford Powerstroke Diesel Forum
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post #1 of 9 Old 01-03-2011, 05:36 PM Thread Starter
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Radiator broke dealer wont cover!

2008 F250 Job 2 bonestock

Bring truck to dealership for coolant leak. Truck has 35500

on the ticker. I am second owner. First owner purchased in Sept 2007. So

dealership says over the phone dont worry we will take care of you. Well

they are not now. Since I am second owner cant cover under warranty. But

if they pull the stats out and see they caused it they can do it. $1500 just for

radiator repair. Extra $500 to check stats. So I call the dealer where it came

from for repairs. The last time in shop was for low power. They changed the

top temp sensor and back to normal. Could the temp sensor have caused

the radiator problem. Now the big question what should I do.

1. Let dealer do stats and hope they caused the problem.

2. Call ford public relations and complainto see what they do.

3. Just fix radiator and hope nothing else goes wrong
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post #2 of 9 Old 01-15-2011, 09:24 PM
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Quote:
Originally Posted by Goatro View Post
2008 F250 Job 2 bonestock

Bring truck to dealership for coolant leak. Truck has 35500

on the ticker. I am second owner. First owner purchased in Sept 2007. So

dealership says over the phone dont worry we will take care of you. Well

they are not now. Since I am second owner cant cover under warranty. But

if they pull the stats out and see they caused it they can do it. $1500 just for

radiator repair. Extra $500 to check stats. So I call the dealer where it came

from for repairs. The last time in shop was for low power. They changed the

top temp sensor and back to normal. Could the temp sensor have caused

the radiator problem. Now the big question what should I do.

1. Let dealer do stats and hope they caused the problem.

2. Call ford public relations and complainto see what they do.

3. Just fix radiator and hope nothing else goes wrong
That sucks They had a boat load of 08 that had radiator problems this is nothing new, i would call Ford check another dealer
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post #3 of 9 Old 01-16-2011, 04:58 AM
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would find new dealer also....

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post #4 of 9 Old 01-16-2011, 05:49 AM
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you are covered.

01 Excursion 4x4 PSD
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post #5 of 9 Old 01-16-2011, 06:35 AM
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Whether you are the first of 31st owner shouldn't be an issue. If it's within the warranty period, you are covered. Plus, many of the 08's had radiator issues and there is a TSB (I believe) that covers this. As stated above, I'd find a new dealer or call Ford owner support.
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post #6 of 9 Old 01-18-2011, 12:23 PM
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Well i have to say ford did right by me on this issue, i just had my truck in for service and they found an antifrezze leak so after testing they changed the top rad hose thermastat & rad!! all covered!! I have to give ford props for this and not cheaping out.
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post #7 of 9 Old 02-01-2011, 06:20 PM
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ive heard of people getting them replaced at like 85k. your still under the bumper to bumper and should be covered for sure. my dealer wouldnt cover my chirping idler but a dealer 90 miles away did. some dealers just suck

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post #8 of 9 Old 02-02-2011, 06:14 PM
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radatiors are covered under 3yr 36k. thermostats are not the problem with this particular concern and you are not going to get a rad under powertrain any longer

also i have not yet seen customer relations give any $ for a rad repair. yes it does suck

-Matt

Ford Senior Master Tech

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post #9 of 9 Old 02-03-2011, 06:03 AM
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Quote:
Originally Posted by Goatro View Post
2008 F250 Job 2 bonestock

Bring truck to dealership for coolant leak. Truck has 35500

on the ticker. I am second owner. First owner purchased in Sept 2007. So

dealership says over the phone dont worry we will take care of you. Well

they are not now. Since I am second owner cant cover under warranty. But

if they pull the stats out and see they caused it they can do it. $1500 just for

radiator repair. Extra $500 to check stats. So I call the dealer where it came

from for repairs. The last time in shop was for low power. They changed the

top temp sensor and back to normal. Could the temp sensor have caused

the radiator problem. Now the big question what should I do.

1. Let dealer do stats and hope they caused the problem.

2. Call ford public relations and complainto see what they do.

3. Just fix radiator and hope nothing else goes wrong

well if the first owner purchased it in 9-07 then the 3yr 36k warranty ended in 9-10 and your going to stuck with the bill unless they can prove the t-stat is the issue, then it will be covered by the 5yr 100k motor warranty.

2013 F150 FX4 EcoBoost fully loaded with the app pkg on Icon 2.5" coilovers
06 F350 Lariat-PMF 8" on 37'sSold
09 F350 ccsb Pmf 7" on 37's Sold
01 F250 ccsb 6" on 35's with to much to list Sold
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