Nav Unit Problem

[BigGreen06]

I seem to have a major problem with the Nav unit, it first started yesterday when leaving the dealer after routine maintenance, I went to change the view on the screen, and it wouldn't allow me to do anything, it wouldn't recognize me pushing the screen. Next I pulled out of the dealers' lot to find a place to turn around to go back, and none of the buttons on the side of the unit would work and the volume controls weren't functioning. So I got back to the dealer the service manager came out looked it over, shut down the truck and started it back up, and it seemed like it would work for 5-7 secs and then the touch screen would stop working, but the audio controls were back and the buttons on the side worked.
So fast forward to today, I was heading to work, tried using the bluetooth calling and the system for awhile now will automatically put each call I make into privacy mode and then I just push the button on the screen to disable it and it will work, well when I went to push the button the screen just froze, I cancelled my call and redialed it and the same thing happened. After that, I was listening to music and lost control of my steering wheel controls, and had to stop the truck and shut it down and start it back up, because I couldn't lower the volume for an incoming call.
I haven't got a clue what has caused the problem but I do think the entire HU is dead or dying at least. I am going back in tomorrow to see if they can fix it. I really need the Nav, because I use it for work everyday, and the bluetooth is just a nice thing to have, because it is a pita holding the phone up to my ear, but it is also illegal so I'm hoping that the service guys can either fix it, or at least it wont take a long time to get a new HU.

James.

[dieselkane]

Originally Posted by BigGreen06

I seem to have a major problem with the Nav unit, it first started yesterday when leaving the dealer after routine maintenance, I went to change the view on the screen, and it wouldn't allow me to do anything, it wouldn't recognize me pushing the screen. Next I pulled out of the dealers' lot to find a place to turn around to go back, and none of the buttons on the side of the unit would work and the volume controls weren't functioning. So I got back to the dealer the service manager came out looked it over, shut down the truck and started it back up, and it seemed like it would work for 5-7 secs and then the touch screen would stop working, but the audio controls were back and the buttons on the side worked.
So fast forward to today, I was heading to work, tried using the bluetooth calling and the system for awhile now will automatically put each call I make into privacy mode and then I just push the button on the screen to disable it and it will work, well when I went to push the button the screen just froze, I cancelled my call and redialed it and the same thing happened. After that, I was listening to music and lost control of my steering wheel controls, and had to stop the truck and shut it down and start it back up, because I couldn't lower the volume for an incoming call.
I haven't got a clue what has caused the problem but I do think the entire HU is dead or dying at least. I am going back in tomorrow to see if they can fix it. I really need the Nav, because I use it for work everyday, and the bluetooth is just a nice thing to have, because it is a pita holding the phone up to my ear, but it is also illegal so I'm hoping that the service guys can either fix it, or at least it wont take a long time to get a new HU.

James.

Everything should definitely be working for you. If it doesn't work, than get it warranted for sure! As much as these trucks cost, every feature should work flawlessly as far as I'm concerned. Occasionally little problems pop up, it's the nature of the beast unfortunately. Well, I guess that goes for any vehicle really. I have had a few little problems as well with my 08. Key word, "little". I know it sucks bringing in your truck for anything. Believe me, I know how you feel.

[BigGreen06]

Well, service dept said the thing was pretty much dead, it'll still work for tunes until the new one gets in next week. And they said it is under warranty, lucky it happened now though, another 5000miles and I would've been SOL.

-James.

[rum4]

Just got my whole nav unit replaced on my 10 due to the CD player stopped working. They got the first one in and it was bad, had to go back and today and get a working one put in, we'll see how long it works.........

[BigGreen06]

Well I hope that this is my last one, I don't want another one, but I think I'm going to get the extended warranty just in case.
Thanks Guys.

James.