Join Date: Mar 2010
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advise needed steering wheel position
Hi. recently purchased a used high mileage 6.4 from ford dealer. I paid lots for it considering the condition was a bit rough. They would not give me a warranty as it had just done 100,000 miles but they promised me it would be fully serviced and checked over before I collected it. long story short I found that loads of stuff was not checked:
no coolant in fuel cooling system
washer motor not working
vacume pump running constant
tail lights not working properly
vacume seals leaking oil from front diff.
I got the dealer to fix all of this but ended up taking truck in 5 times because I kept finding new problems.
The truck always pulled to the left so I had it checked out at an independent garage who told me top and bottom ball joints both sides were gone. took it back to ford and went nuts at the manager! he had already moved my trade in dodge or i would have got my money back!
the best he could offer was to pay the parts if I paid the labour and being stuck between a rock and a hard place I agreed! $1000 later went to pick the truck up and it pulled to the right and the steering wheel was not centered, the service tech said that he had done an alignment and it pulled because that was they way the tires had worn, he also said the steering wheel would be staright when I got new tires.
Anyway its driving me nuts now that the wheel is wonky, is there anything i can do? This is my first ford and I love it but the service from the dealership is so bad its ruining the experience for me. any advise would be appreciated