How do I get ahold of gearhead automotive!? - Ford Powerstroke Diesel Forum

6.4L Performance Parts Discussion What has or has not worked for you?

 2Likes
  • 1 Post By WoodBoy
  • 1 Post By Rocweiller
 
LinkBack Thread Tools Display Modes
post #1 of 10 Old 04-18-2014, 09:48 AM Thread Starter
Compression Ignition Addict
 
Flaboystrokin's Avatar
 
Join Date: Apr 2013
Location: Clermont, Fl
Posts: 168
Thanks: 3
Thanked 3 Times in 3 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
How do I get ahold of gearhead automotive!?

I called and called and called and emailed. I guess they are super busy. No call back no email replies. All I want is to order tunes. Lol I even tried to get tunes from innovative, no luck yet. Anyone know a more direct route to get ahold of these guys?

2009 F-250 Lariat FX4
-FLO-PRO 4" downpipe back with 6" mbrp tip
-Sinister EGR delete
-S&B intake
-H&S Mini Maxx, MCC tuned
-LED headlights
-20x12 fuel mavericks
-305/50 420's
Flaboystrokin is offline  
post #2 of 10 Old 04-18-2014, 10:36 AM
Compression Ignition Addict
 
Sam Hain's Avatar
 
Join Date: Jan 2014
Location: East TN
Posts: 326
Thanks: 9
Thanked 8 Times in 8 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
I bought and paid for a tow file from gearhead on tuesday and have yet to get my tune even though they charged my card. Normally Matt is pretty good about emailing tunes even late a night but this time he didn't. They are open odd hours, seems like only a couple hours each day and closed on the weekend. If I don't have my tune by Monday I'm going to call or file a dispute with my bank for charge. No reason it should take that long to email a tow file.
Sam Hain is offline  
post #3 of 10 Old 04-18-2014, 10:54 AM Thread Starter
Compression Ignition Addict
 
Flaboystrokin's Avatar
 
Join Date: Apr 2013
Location: Clermont, Fl
Posts: 168
Thanks: 3
Thanked 3 Times in 3 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
Yea when I ordered his tunes for my 6.0 it took him a few days to get them to me. But now I cant even get ahold of him to order a tune lol. Slightly frustrating. Like I mentioned before they may be super busy, so I'm going to give it until mid next week before I look elsewhere for tunes.

2009 F-250 Lariat FX4
-FLO-PRO 4" downpipe back with 6" mbrp tip
-Sinister EGR delete
-S&B intake
-H&S Mini Maxx, MCC tuned
-LED headlights
-20x12 fuel mavericks
-305/50 420's
Flaboystrokin is offline  
post #4 of 10 Old 04-18-2014, 11:10 AM
Compression Ignition Addict
 
WoodBoy's Avatar
 
Join Date: Sep 2010
Posts: 1,706
Thanks: 1
Thanked 16 Times in 16 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
Hmm maybe something has came up which would be unfortunate. Matt has always been great about how he handles things and I know it's definitely not intentional.

2010 CC/SB FX4 Lariat.. Tuned By Eric@IDP and Matt@Gearhead

Thinking about getting rid of the stock 6.7 turbo?
Check this out... and research before buying



http://www.powerstroke.org/forum/6-7...ustration.html

http://www.powerstroke.org/forum/6-7...round-2-a.html
WoodBoy is offline  
post #5 of 10 Old 04-18-2014, 02:36 PM
Compression Ignition Addict
 
Join Date: Sep 2011
Posts: 4,368
Thanks: 6
Thanked 137 Times in 130 Posts
Mentioned: 3 Post(s)
Quoted: 48 Post(s)
Feedback Score: 2 reviews
Matt usually rolls out tunes a couple nights a week. If you happen to order on that day, you've got your tunes almost instantly. Sometimes it takes up to a week. He's a busy man!

I've always had my best luck calling Larz or emailing sales@gearheadautomotiveperformance.com
drunk on diesel is offline  
post #6 of 10 Old 04-21-2014, 01:24 PM Thread Starter
Compression Ignition Addict
 
Flaboystrokin's Avatar
 
Join Date: Apr 2013
Location: Clermont, Fl
Posts: 168
Thanks: 3
Thanked 3 Times in 3 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
so i got ahold of them, and after going through the whole purchase process and everything else, i get an email that their files "wont work on my device". that i "need an off road or race device". i had no idea there was a difference. they are refunding my money but i was all ready to get these tunes everybody boasts about, now im out of luck...

2009 F-250 Lariat FX4
-FLO-PRO 4" downpipe back with 6" mbrp tip
-Sinister EGR delete
-S&B intake
-H&S Mini Maxx, MCC tuned
-LED headlights
-20x12 fuel mavericks
-305/50 420's
Flaboystrokin is offline  
post #7 of 10 Old 04-21-2014, 05:23 PM
Compression Ignition Addict
 
Rocweiller's Avatar
 
Join Date: Jun 2008
Location: BM NV
Posts: 549
Thanks: 5
Thanked 12 Times in 11 Posts
Mentioned: 0 Post(s)
Quoted: 2 Post(s)
Feedback Score: 0 reviews
That sucks.. You have tunes from innovative it says in your sig, so are they dpf on etc? You have egr deleted so I wonder what the deal is. I don't know anything about sct units on 6.4.

2008 F250 XLT SBCC grey flake, 33x12.50 Toyo m/t's on 18 inch mammoth wheels. Rhino lined go rhino nerf bars. S&B cai,Spartan tuned and straight piped. Fake *** chrome grille removed and a matching colored grille put in place.
Rocweiller is offline  
post #8 of 10 Old 04-21-2014, 05:34 PM
Compression Ignition Addict
 
WoodBoy's Avatar
 
Join Date: Sep 2010
Posts: 1,706
Thanks: 1
Thanked 16 Times in 16 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
He has a competition tuner, not an offroad so the people who tune on them are limited but yes he is running dpf off tunes
Flaboystrokin likes this.

2010 CC/SB FX4 Lariat.. Tuned By Eric@IDP and Matt@Gearhead

Thinking about getting rid of the stock 6.7 turbo?
Check this out... and research before buying



http://www.powerstroke.org/forum/6-7...ustration.html

http://www.powerstroke.org/forum/6-7...round-2-a.html
WoodBoy is offline  
post #9 of 10 Old 04-22-2014, 07:02 AM
Compression Ignition Addict
 
Rocweiller's Avatar
 
Join Date: Jun 2008
Location: BM NV
Posts: 549
Thanks: 5
Thanked 12 Times in 11 Posts
Mentioned: 0 Post(s)
Quoted: 2 Post(s)
Feedback Score: 0 reviews
Crappy, sounds like an upgrade time.
Flaboystrokin likes this.

2008 F250 XLT SBCC grey flake, 33x12.50 Toyo m/t's on 18 inch mammoth wheels. Rhino lined go rhino nerf bars. S&B cai,Spartan tuned and straight piped. Fake *** chrome grille removed and a matching colored grille put in place.
Rocweiller is offline  
post #10 of 10 Old 04-25-2014, 05:28 AM Thread Starter
Compression Ignition Addict
 
Flaboystrokin's Avatar
 
Join Date: Apr 2013
Location: Clermont, Fl
Posts: 168
Thanks: 3
Thanked 3 Times in 3 Posts
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Feedback Score: 0 reviews
not sure if my wallet is ready for upgrade yet. LOL i like the IDP tune, id just like different tunes to switch it up if i ever wanted to. i may wait around and see if the tuners are ever going to write tunes for my competition tuner someday, or i may just sell what i've got and get an h&s race tuner, MCC unlock and call gearhead again for their tunes available for the h&s

2009 F-250 Lariat FX4
-FLO-PRO 4" downpipe back with 6" mbrp tip
-Sinister EGR delete
-S&B intake
-H&S Mini Maxx, MCC tuned
-LED headlights
-20x12 fuel mavericks
-305/50 420's
Flaboystrokin is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome