Originally Posted by Kenjamin
From what I understand it is. When I go into "show settings" it shows a different VIN than my truck. Also when I update my tuner with the H&S updater I plug the sd card into my tuner and "update firmware" then "load tune". After it loads and calibrates and all those screen finish it says its successfully loaded really quick then it skips to a screen saying that my tuner is ready to return to stock. It then stays on this screen no matter what, even if I turn my truck on and off. I have ti unplug the tuner from my OBDII port and plug it back in then it "works fine". When I say it works fine it monitors my trucks temps and all that but I have no idea if I will be able to actually load a DFP delete tune and take my exhaust out. H&S is telling me that it was not returned to stock and I'm going to have to pay lots of money to correct this. Any ideas how to double check this. I fairly new to the tuner world but I am fairly mechanically inclined and very good with computers but this is eluding me. You'd think there would just be illegal files out there to upload onto the SD card and it unlocked everything with every tune. Everything else in this world is online but this stuff seems pretty hack proof. Thanks and sorry for the long winded response.
Go in to your "Show Settings" screen. Look at download status. If it says installed, that means that the previous owner left the tuning installed on his truck. If it says not installed, all that you need to do is select Install Download and program your truck.
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