Question About Ordering From Rudy's - Ford Powerstroke Diesel Forum
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post #1 of 7 Old 03-15-2013, 04:10 PM Thread Starter
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Question About Ordering From Rudy's

Hi guys, just signed up here. Recently bought a 08 F250 and I've been reading on here for a little over a month now. A lot of great information and nice people. I've read a lot of good reviews about Rudy's and their excellent customer service which I'm not doubting one bit. But I ordered a spartan and flo pro exhaust from them earlier this week. Well, my Spartan came today which I'm thrilled about, but my exhaust hasn't come. I ordered them together and all the emails I have make it seem they were shipped together. UPS said the only thing shipped to me was the tuner. Now I ended up having to pick up from UPS warehouse due to a mistake on their part in which they were actually told my address was different then the one that I put to ship to. That concerns me as far as the exhaust goes, yet I have no separate shipping info on the exhaust. Of course I was too late calling Rudy's by the time I got off work and got to UPS to find this out. Again is it normal for exhaust to be shipped separate or is there a problem? Thanks guys, hope everybody is ready for the weekend. And sorry for the long post.
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post #2 of 7 Old 03-15-2013, 04:42 PM
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I didnt order from Rudys but my tuner and exhaust came seperate.
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post #3 of 7 Old 03-15-2013, 06:31 PM
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They may be drop shipping the exhaust. Rudy's is fine place of business. They will take care of you if there is a problem.

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post #4 of 7 Old 03-15-2013, 06:36 PM
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I bought mine from Rudy's, and the tuner came days before the exhaust did. It was good, because it allowed me to get the tuner installed and working before I could even think about putting the exhaust on.

Luckily the exhaust came while I was out of town for work for a few days, because it smelled like a dead animal. Exactly like a dead animal, and really strong. It was raining when I got back to town a couple days later, so I unboxed it and threw it in the back of my truck and left it outside until the weekend. It smelled fine by then, but I was fortunate that it rained enough to rinse it off. I still have no idea what that godawful smell was. The exhaust works great though.

In any case, my tuner got to me much earlier than the exhaust did. Your address being wrong is a little weird though. Hopefully you can get it all cleared up soon.
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post #5 of 7 Old 03-15-2013, 07:09 PM
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My tuner also showed up a few days before my exhaust. The exhaust came from somewhere else. I think they may ship them directly from the manufacture. Same thing when I orderd my lift and rims. Rims came direct from retailer and lift came direct from rough country.
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post #6 of 7 Old 03-15-2013, 07:47 PM Thread Starter
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Good deal, thanks for the peace of mind guys! I have a lot of faith in Rudy's I've read nothing but good things about them. Just very tempted to get everything on and have some fun!
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post #7 of 7 Old 03-15-2013, 08:02 PM
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I ordered my tuner and Flo Pro delete from Rudys. The tuner arrived before the exhaust. I think the exhaust actually shipped from Arkansas while the tuner came from Rudys in N.Carolina
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