Customer service! - Ford Powerstroke Diesel Forum
6.4L Performance Parts Discussion What has or has not worked for you?

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Old 08-29-2012, 06:10 PM
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Customer service!

I have to say thanks to Mike at KEM and the people at SCT. I'm learning as I go and have read about every thread on the 6.4 forum. Mike was great about answering any questions I had and always responded quickly. SCT's customer service was second to none when it came to helping me get my new tune from KEM loaded onto my LIVEWIRE. I know they are not at the top of the list as far as tuners go but they are at top of my list for customer service! Won't be switching any time soon and probably won't purchase a tune from anyone other than KEM!
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Old 08-29-2012, 08:31 PM
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Patrice hooked me up with my tunes and he was more that helpful and I can get ahold of him at anytime for any question I may have. That's another +1 for KEM


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Old 08-30-2012, 06:21 AM
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Glad to hear you had a good experience with KEM. Mike is a good guy to work with. He has worked many late nights trying to get my tunes how I wanted them since I have a Dashdaq and a spartan TCM.
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