H&S mini truck is dead Help!!

[FordMike2010]

Hey i installed the minimaxx a few days ago now and this morning the truck is dead, the minimaxx just says initializing communication. Can anyone help?

[FordMike2010]

anyone?? missing a day at work right now and can't afford for this to be until tuesday at the earliest

[shapiros]

Unplug the MiniMaxx from the ODBII port and the vehicle will start. I have had mine do that and had to get a replacement tuner.

Sig

[FordMike2010]

Thanks for reply, just tried what you said and still no start, do i need to wait a hour for lock out?

thanks

[shapiros]

You should not, that I know of. I would get the same "initializing communications" and nothing. H&S was great to deal with. Like you, hit me on the weekend and I panicked. I looked, probed, prodded but nothing. After a while, just thought, try it again and it started. I was afraid to turn it off thinking it would not start again but was fine. Happened a couple days later and got Chris at H&S on the phone. He suggested unplugging it if it happened again and sure enough, 2 days later it did. Unplugged and started right up. Kept doing it more often and after about a week, they sent a new tuner. Never another minutes trouble...

[FordMike2010]

thanks, i'll leave it a hour or so and retry... this truck is part of my job so its not like i can take my wifes vehicle to work hopefully this will work and i can still get a couple of hours in

[shapiros]

Hope it works out. Did not realize until Chris at H&S told me, once the tune is downloaded, tuner doesn't have to be plugged in...

[FordMike2010]

so the truck is running again after redoing all the software updates at h&s website... she did not start again after unplug and waiting a hour only after reinstalling the software? hopefully this might help someone