Join Date: Oct 2010
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Spartan, Spartan, Spartan........
Quick rundown of my scenario...........
Purchased a DashDaq Series II from a lady whose husband had purchased it a couple years ago. He NEVER tuned the truck with it, and the license is STILL AVAILABLE. I call Spartan to see why the unit only has 3 tunes on it, and I was told I'd get a callback after she spoke it over with the "boss".
I got a callback, only to be told that I would have to pay $325 to receive the new tunes. Now, it was my assumption, that you would only have to pay the $325 if the tuner was USED on another vehicle, which this one wasn't. I was told I'd have to pay this fee because the tunes were built for the other truck's VIN, and not mine. I understand the whole VIN thing, but if the license is still available, doesn't that mean it's never been used??
I'm lost, confused, whatever you wanna call it. And a tad bit frustrated.