Originally Posted by LFD132
First of let me say that I have had nothing but good experiences with spartan since I bought my tuner. Anytime I have needed help Mick was always quick to help me so this is NOT a bash spartan thread. With that being said I was not aware (as other may not be) that I would be charged 325.00 to tune my new truck. I returned my old truck to stock before I sold it. I spent somewhere in the neighborhood of 1600.00 the first of this year for the tuner and the accessories to have to turn around and spend an additional 325.00 7 or 8 months later. I could understand a small fee for changing vehicles, but I think 325.00 is a little steep. I have seen this discussed on here before, but I thought it applied to people selling their tuners. I would think once you buy the license you would have it as long as you owned the tuner. I know this was not explained to me upon buying the tuner which may have made me decide to wait since I was planning on trading my truck. This leaves me with the choice of paying the fee, or selling the tuner at a substantial loss which I am not interested in doing. So for those planning on buying one or trading their truck know this in advance. Once again I am not bashing (maybe venting), just putting this out for those who may not know.
I get that financially it sux, but I don't know what else you needed explained. Everything seems pretty clear on their site:
"There are a few things to consider before purchasing a used tuner. To keep from having to purchase another license $699.00, you must ensure the first vehicle was returned to stock. This can be done by selecting exit from the Gauge screen. Next go to Tuning, I Accept and then to Status. If it has a vin # beside license then it's still lock to the other vehicle. For those that have a strategy flash tuner you will have to backup a system log while the unit is connected to the original truck that was tuned. We will open the log file to verify that the truck was returned to stock. If it was, the cost for the license and tunes will be $325."
Tech Support - If I purchase a used DashDAQ will I be able to tune my truck?
That tells me that no matter the situation, you cannot take the tuner from truck to truck without purchasing the license.
My guess is even though you purchased a new truck you could just as easily be hooking up all of your friends with Super Duty's and they would have no way of knowing.
It seems like a pretty smart business move to me. The same $325 that I just paid a few months ago hurt just as bad, but it was worth EVERY penny.