Tuner Problems-PLEASE HELP
I am new to the .org and am in need of some help. I have a 6.4L with a 4" lift and 35's. stock exhaust and a S&B intake. I was given a Bully Dog GT Tuner for free.....I know what you all think of Bully Dog while doing some searches for the issue that I am having. Once my problem is fixed I am going to be giving it back.
I connected it to the fuse panel and flipped the switch on the OBDII plug. Rolled the key forward and the monitor came on like it was supposed to. I went to menu and then install download after selecting my vehicle. Went through the prompts until it came to the "Turn Key to Run Position". I turned the key to the run position and waited......and waited.......and nothing. It is still in this position and nothing is happening. After 20 minutes or so in this position, I unplugged it. The truck will not start. Someone please help me. I am lost on this one. I have installed many tuners in past trucks, but am at a loss. If anyone can give me some advice, that would be great.