Well, I got my Warn Heavy Duty Winch Bumper (part 74777) installed last weekend. I really like it a lot, and aside from one small problem, it is awesome. When I received it on Friday, I noticed that there was a small chip in the finish near the passenger side foglight. There was also a crack in the finish and the finish seemed "loose" as in, it didn't seem to be attached to the surface underneath. I installed the bumper and emailed pictures to Warn support. I received a call from Matt Bailey at Warn on Tuesday, and he suggested that I try to get some epoxy underneath the finish to hold it down, then patch the small chip with some sort of textured paint. He explained that Warn powder-coats these bumpers twice, once with a shiny coat, then a second crinkle coat. I told him I would try. Today, I got out there with some epoxy and went to work. Well, as soon as I pried the edge of the finish up slightly, the entire piece of crinkle coat peeled out of the foglight bucket. I have emailed them with an update and called Matt, but I have not received any response yet. I was just wondering what you guys would do about this issue. Would you demand a replacement bumper? Would you rather have it recoated by someone like LineX? Just looking for some other opinions. Here are the pictures.
Picture of the bumper on the truck:
Pictures before I tried to fix anything:
Pictures after I tried to fix it:
Pieces of the finish that peeled off the brand new bumper:
I will keep you guys posted on what Warn support says when they contact me tomorrow.