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HELP - HID kit - Hi Beams not working - 2008 F350
Hey guys, hoping someone can help us out, we have not found any answers to this issue anywhere.
We just installed a new HID kit (Bi-Xenon kit) on this truck and the hi beams are not working, even though the low beams do work. The kit uses a relay harness and 1 bulb (direct plug n play). When you turn on the hi beams nothing happens, the low beams just stay on.
This kit has the built in hi/low functionality. Where the bulb moves using a magnet I believe and when the hi beam is switched, it changes the angle of the bulb.
We've replaced all the parts to ensure none of it is faulty...the harness, ballasts, relay kit, bulbs, wiring, switched the battery connector to another battery and even the ground wires...no matter what we tried the hi beams would not turn on. We even checked to ensure power was going to the hi beam wires and connectors.
When we switched it back to halogens, the hi beams work perfectly fine, therefore no wiring/fuse issues exist.
Has anyone experienced this with HID kits? Is it due to it being a cheap kit? Does the 2008 have issues?