Well, I'm not too sure how I should begin this post but here it goes. Being a Ford dealer technician since 2000, and in the trade since 1994 has taught me a little bit about this business, but more importantly, how mechanics (or TECHNICIANS) like myself are perceived by the general public. One of biggest pitfalls we face on a day-to-day basis is the fact that we are regarded with great contempt by the general public as thieves or rip-off artists. We are the ones depended upon, to ensure your vehicle is maintained, and kept in a state of good repair. In doing so, there is great deal of expense incurred, both by the customer (cost of parts and labour), and by us (our tools, training, experience etc.).
What does NOT help this profession, is when shady "mechanics" or "wannabes" out there take on repairs where they get in way over their head. When this happens, the unsuspecting customer is then duped into paying for unecessary parts/repairs, when all is said and done, he/she'll never know. It is individuals like this, who give each and every one of us technicians a bad name, and give this industry a "black eye".
A while back, one such individual came onto THIS forum in search of "assistance" for a problem he was having with a particular truck in question. Being a mechanic, one would have thought that he would've consulted a workshop manual for the information he needed in order to assist him with his diagnosis. After unloading the "parts cannon", the final repair tally came to a total of $12,000.00!!! This was after over SIX MONTHS of monkeying around with this vehicle.
After reading the entire thread on this forum (which has since been removed), it caught my attention and I promptly copied and pasted the thread, for the members of the other forum I frequently visit (a private forum strictly for Ford dealer technicians ONLY) to see. Never, did I imagine it would catch the attention of almost everyone one that forum to the point where almost EVERYONE (myself included, and a Ford dealer SERVICE MANAGER), would promptly join this individual's own forum to chew into him on his actions and his tactics.
This individual's name is Rex Umney
. The name of his business is Stellar Enterprise LLC
. The address for this business is 8211 Ronda Drive Canton, Michigan 48187
Those of you interested in taking the time to read what has been going on in this individual's own public forum, click on the link below, and navigate to the forum titled "F-Series Pickup Trucks and Sport Utility Vehicles". Pay attention to the dates and times of the various posts, and form your own conclusion from that. This is the individual that EVERYONE will want to avoid bringing your vehicle to for wrenching on. Here is the link:
F-Series Pickup Trucks and Sport Utility Vehicles - Auto-Trend Repairs and Service Information Forums