PCM issues, need to know if it is safe to drive? - Ford Powerstroke Diesel Forum
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Old 10-18-2013, 11:08 AM
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PCM issues, need to know if it is safe to drive?

I am new to the forums and just bought an 06 F250 Crew Cab w/ 45k miles a couple of weeks ago. It had an aftermarket radio in when I bought it and I decided to go to Best Buy to have Sirius installed in the head unit. Long story short they had some issues on the install and blew a fuse, this lead to the speedometer no longer working(with that also comes no odometer and cruise). All the other gauges is the cluster are working fine and the truck seems to be driving with no issues. They have offered to pay for the damages, I brought the truck to Ford yesterday and they told me the cluster seems to be working and that the truck needs a new PCM($1300 to fix). Best Buy has to process the claim through insurance before they will pay which had left me in a bind. I need to know if it is safe to still drive the truck with the PCM issue as I have to go on a 4 hour trip for work this evening?
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Old 10-21-2013, 06:38 AM
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Best Buy has now come back and said they will not cover the problem because they have no way to determine that their tech caused the problem and that PCM issues are common in the vehicle...Does anybody have any advice with how to deal with this?
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Old 10-21-2013, 09:42 AM
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Go buy a good used one. I am a little surprised a fuse was blown or a wire cut/shorted to the PCM. There should have been 0 issues on a double din install. If they shorted out a wire for the PCM, find it and press on with your claim.
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Old 10-21-2013, 10:03 AM
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Ford has said they cannot determine if the Best Buy tech was the cause of the issue and also cannot say he was not. All I know is that I had zero issues before I brought it in and as soon as I left the speedometer and odometer were not working. I was assured by them on 2 occasions that they would cover the cost and now they have gone back on their word. I have filed another claim so we will see where it takes me.
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Old 10-22-2013, 03:08 PM
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Does anyone have any ideas on what the problem could be? Ford says PCM, however I have found an article on another site which talks about ground wires in the radio being an issue. I am still working with best buy on my claim, very disappointed in their service. They have told me they would not cover it because these trucks have common issues with PCMs. I have also noticed the truck seems to have little power when accelerating and revs high before shifting
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