Originally Posted by trhland
HERES MY SITUATION I HAVE AN F350 4 WHEEL DRIVE AND I ADDED THE LEVEL SPACERS ON TOP OF COIL TO THE FRONT END ALONG WITH LONGER SHOCKS TO LEVEL OUT THE TRUCK. I HAD NO PROBLEMS. SO FAR THIS WAS A YEAR AGO. ANY WAY NOW WHEN I MAKE A LEFT TURNS I HEAR A GRINDING NOISE COMMING FROM THE FRONT END . IT HAPPENS ONLY WHEN THE TRUCK IS HOT. FOR CHECKED THE WHOLE THING OUT EVEN REPLACED MY BARRINGS. AND THEY SAY THERES NOTHING THAT CAN SEE THATS WRONG EVEN THOUGH THEY HERE THE NOISE. AND THEY TOLD ME THAT IF THEY GET A REP IN FROM FORD THERE GOING TO LOOK AT THE LEVEL KIT AND VOID MY WARRENTEE. WHAT THE HELL!!!THEY SAY THIS MIGHT B E THE PROBLEM ALTERING THE TRUCK.ANYONE HAVE PROBLEMS ADDING THE SPACERS?
I talked to them about the same situation since I was wanting to put leveling spacers on my 250......they told me after Sept. of this year, ford sent out a memo stating that with alterations to a stock vehicle, if that alteration is found to be the culprit of the problem, they CAN AND WILL VOID YOUR ENTIRE WARRANTY! Bunch of BS if you ask me, but the Ford service manager told me it was primarily due to diesel and mustang owners who highly modified their trucks and cars. He said the main problems they were seeing were due to programmers/chips(electrical), lifts(drivetrain, tranny), wheels/tires (tranny and motor) and air intakes (motor). We also discussed the fact that FX4 packages ca have a factory installed ~2" lift, and he stated that lift kits could cause waranties to be voided on the basis of changing the drive train angle when drive train problems or tranny problems arose....same thing with massively larger wheels and tires if you ended up tearing up a transmission or motor. He said air intakes, namely the filters could be accused of not filtering enough particles and allowing too many particles to get into the motor if you had related troubles.
I'm sure thats not exactly what you wanted to hear, BUT what you might ant to hear is when we were discussing the fact that the FX4 could have a factory 2" lift, then by ____________ law(I can't remember the two names on the law, both start with an M, I think the second is Moss) thats states that any part you buy at OEM quality or above....the manufacturer has to stand by their warranty. Since and FX4 can have a factory 2" lift and still retain its warranty, your truck should retain its warranty with a 2" leveling block(don't tell em 2.5" in case they wanna get picky)! I would call em on it and find what that law/act is and bring a printed copy with you and tell them you have a lawyer on retainer if they want to argue it. Or if you dont wanna go thru that, put your stock shocks on, remove the spacer, and take it back in. Get the service done and then put everything back on. From my understanding with most manufacturers, they look at warranty work as cutting into profits, so they void or deny them whenever they possibly can.....I haven't dealt with Ford yet, but can't imagine them being saints in a sea of douches!