Renegade injectors customer service - Ford Powerstroke Diesel Forum
6.0L Performance Parts Discussion What has or has not worked for you?

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Old 04-17-2013, 05:08 PM
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Renegade injectors customer service

If you want a company to say they will do your injectors, but never do, and won't return emails or calls, then I suggest you go through renegade for your injectors.

I ordered injectors on 4-4-2013, it was a thursday, Sheldon said he would start them the following monday and they should be done and shipped by wed(4-10). On wed I hadn't heard anything, so I gave him a call to see what the status was, I was told they where almost done and would ship the next day. Was told he would call with the final price and tracking info, at the least he would email me the info. Thursday went by no call, no email, so I called him, no answer so I left a message. Friday came still no call or email, again called and left message. Sat the same, as well as Monday, and I would call on my breaks at work to try and get ahold of him, asking him to just let me know what was going on. Tuesday when I left him a message I told him that If I didn't hear from him by the end of the day I would assume he wasn't interested in making the sell and I would go somewhere else. I as well sent him an email telling him the same. The only good parts are he hasn't charged my card yet, and I was sending my cores in after I got the new injectors.

I'm not a totally unreasonable person, and if Sheldon would have let me know there was an issue, weather it be personal or with the injectors, I would have been understanding.

All in all I'm very dissapointed with my dealings with renegade and would not suggust them to anyone.
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Old 04-17-2013, 05:13 PM
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Rumor has it he's easiest to get ahold of by phone. There were some personal thinga going on for him awhile back so maybe that could be back. Try texting him.
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Old 04-17-2013, 05:16 PM
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Text has always worked for me

Sent from AutoGuide.com Free App
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Old 04-17-2013, 05:20 PM
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Quote:
Originally Posted by onebadcoastie View Post
Rumor has it he's easiest to get ahold of by phone. There were some personal thinga going on for him awhile back so maybe that could be back. Try texting him.
It's been a week now since he said they would ship the next day, and if he gets texts he can get the voicemails I left, no excuse. A simple two minute call back, explaining that they where not ready for what ever reason isn't that hard.
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Old 04-17-2013, 05:58 PM
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sadly i have started to hear the same stories. thats why i have stuck with jessie!
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Old 04-17-2013, 05:58 PM
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btw thats a kick butt place to mount the cs. how did you do that. sorry for the derail
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Old 04-17-2013, 06:05 PM
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Rut Row Raggy.

D
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Old 04-17-2013, 07:27 PM
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rut row is right. And im getting ready to send mine out to him hear shortly- might hold off for the moment?
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Old 04-17-2013, 08:01 PM
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Send a message via AIM to jimmyv13 Send a message via Yahoo to jimmyv13
I called and left a message a while back asking for information about doing a set of injectors....never got a callback.
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Old 04-17-2013, 09:05 PM
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Quote:
Originally Posted by Rjstepp View Post
It's been a week now since he said they would ship the next day, and if he gets texts he can get the voicemails I left, no excuse. A simple two minute call back, explaining that they where not ready for what ever reason isn't that hard.
I completely agree with you, I'm just giving you some advice as to how to get ahold of him.
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