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Yep I had the same issue.It has been a while so I can't exactly remember the fix ,as there are some old threads out there on this topic.If memory serves me its something with reading the Vin ID of the truck and this was only and issue with 03-04 models. I would first make sure you have the latest update on the insight.When I get a chance I will try to find
the older threads and I am sure others will chime in.
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04 350 DRW CC LB,4:10,245/75/17,tires 4X4..Coolant filter. CTS.Stage II AFE.EGR Delete,Zoodad ,regulated return, ,Arp,OemHG,AD150,WPE ported int,58FICM,190/30 Injec,05 coil conversion.WPE/KC 1.5 turbo,2011 rear leafs,13 tailgate,flight fab trac bars.2014 Power/folding/Extend mirrors.