Go Back To Stock Before Updating Your SCT

[MOMBENZ]

Hi,

Mods, could you please make this a sticky? I think it will be good for everyone to have this information.

It is very important that you take your truck back to stock whenever you:

• download a new tune onto your SCT;
• take the truck to the dealer;
• update your firmware;

There are several reasons:

• If the usb cable is loose, or your screensaver kicks in, the box will erase itself and your stock file will be gone.

• If the dealership reflashes you, your SCT will be locked and you will need to send it back to them to unlock, for a charge.

• In the case of the new firmware and tune revision updates, changes may have been made to the processes that moved them to another place in the software. The problem arises when the SCT looks for the specific process and the instructions are not there.

Thanks,
Vivian

[pipelayerjdh]

No problem. Thanks for the info

[720Deere]

Good info Vivian! I have never returned to stock before loading different tunes into the Xcal2, but I will now. Is there any way possible to backup your stock program?

[pinkfloyd]

here's a bump to keep it up top.

[wtprez]

It could have saved me some time, but mine's all fixed now.

[owtcast]

Hey Rodney, did James tap into your puter when you called him? I was under the impression he wanted an email with our info and was going to send us back the stock file through email after correcting it.

[wtprez]

Yea, he took control and got the stock file from my Livewire. He fixed it and put it back on. You'll just neet the Livewire serial #, but you can retrieve while your with him, and your vin number.

I recommend you call because he has a back log of emails. I was blown away because I actually got right through to him. It only took a few minutes. Just have your Livewire hooked to the computer and that info, and you"ll be fixed in no time.

[owtcast]

That is shocking. I've spent no less than 20 minutes each time I called just to get someone.

[MOMBENZ]

Hi Matt,

Yes. You can save your stock file. I will type up the instructions and ask that you save it as a sticky, if that is ok. That way the subject line would reflect: SCT Instructions: How to Save Your Stock File.

Although DJ feels more comfortable going back to stock before changing files, SCT says it is not necessary. You don't need to go back to stock everytime you are going to change a file. But anytime you are going to connect your programmer to the computer or take your truck to the dealership ....... you must take your truck back to stock.

Hi Terry, James wanted all the information so he could prepare what he needed to set you up remotely. It's kind of early now but I will call you in a little while to see how you are doing.

Thanks,
Vivian

[owtcast]

Got the message Vivian. I'm going to start calling him in a little.