SCT CUSTOMER SERVICE SUCKS - Ford Powerstroke Diesel Forum
6.0L Performance Parts Discussion What has or has not worked for you?

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Old 02-18-2013, 08:19 AM
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SCT CUSTOMER SERVICE SUCKS

I have been trying to get ahold of them via phone and online chatting for 2 days im over this.
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Old 02-18-2013, 08:25 AM
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Two days.....you know they're closed on Sundays right?

I've never had a problem with their tech department.
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Old 02-18-2013, 08:37 AM
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me either they have helped me alot, great people to deal with
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Old 02-18-2013, 08:40 AM
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Ive dealt with sct on a few occasions, some for me and some for others, and I've had great success. Whats the problem you are trying to resolve?
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Old 02-18-2013, 08:42 AM
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It's a holiday day weekend! SCT has awesome customer service. Give them till Tuesday to return to work
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Old 02-18-2013, 08:45 AM
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Re: SCT CUSTOMER SERVICE SUCKS

Quote:
Originally Posted by powerstrokedieself250 View Post
I have been trying to get ahold of them via phone and online chatting for 2 days im over this.
Clinch your fists and stomp your feet some more.

For 2 days? That means you were trying to talk to them on SUNDAY and today which is a federal holiday. Get a calender.
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Old 02-18-2013, 08:59 AM
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i have waited on hold for 2-3 hours sometimes. the tech support is great but customer service is chitty
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  #8  
Old 02-18-2013, 09:05 AM
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Quote:
Originally Posted by DoubleDpsd View Post
Clinch your fists and stomp your feet some more.

For 2 days? That means you were trying to talk to them on SUNDAY and today which is a federal holiday. Get a calender.
BWAHAHAHAHAHA!!
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  #9  
Old 02-18-2013, 12:32 PM
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I bricked my xcal2 and they were very helpful and got it fixed for me for free. Are you acting like a whiney d-bag to them like you are to us?
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Old 02-18-2013, 01:08 PM
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im not acting like a whiny girl, i forgot about today being a holiday, sorry guys, i just bought the sct and i have a surge when half to full throttle, never had it on my custom tuner (delta Force) on its most power level and i dont have it stock, i am running can tunes until this weekend, i talked to idp and they said it could be in the can tunes, also just updated my ficm and pcm stradegy. also i have only tryed the performance tune, i might hook up my ford wds on my lunch break tommorw and see whats going on,
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