New to Looney--Thumbs up to Vivian - Ford Powerstroke Diesel Forum
6.0L Performance Parts Discussion What has or has not worked for you?

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  #1  
Old 11-22-2012, 07:03 AM
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Thumbs up New to Looney--Thumbs up to Vivian

I finally got an SCT and emailed Vivain at Quicktricks to order the Looney Tune. She promtly contacted me and I had a tune sitting in my work email address. When I got home I downloaded the SCT software and could not get the software to find the tune saved on my desktop. I messed with it until about 7pm with no luck. I sent Vivian an email explaining my situation and had a hunch that my company's firewall was probably the cause. Expecting to hear from her the next day, I was supprised to see my phone ringing promptly after sending the email. It was Vivian calling to walk me through my troubles. After trying a couple things on the phone with her, we both agreed it was probably my company's firewall and she sent the tune to my personal email. The tune loaded with no problems. I had read her customer service was outstanding but this blew away my expectations. As for the Looney Tune, holy crap. The truck is night and day from what it used to be. Mind blowing really. Thanks Vivian.
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  #2  
Old 11-22-2012, 07:06 AM
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Good to hear stories like this. Soon enough i will order teh livewire TS and tunes from her.
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  #3  
Old 11-22-2012, 07:24 AM
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Yep, and that's how she treats EVERY customer. She gets all of my business and recommendations
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Old 11-22-2012, 09:31 AM
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Yep that's why she is te ONLY person that tunes my truck
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  #5  
Old 11-22-2012, 03:58 PM
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Ditto- she's the only tuner I use! I'm sure the others are great, but she has earned my loyalty!
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  #6  
Old 11-22-2012, 05:03 PM
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That is the same thing that happened to me. I love her, such a great personality making her customer service top notch! She will be the only tunes I run. I have heard good things about Matt's SRL but I sent him an email, and i just got the feeling I was just "another customer". A+++ for Vivian!

Looney Fuel is amazing! Almost feels stock up until 2k with a little better throttle response. Then when the power kicks in, OMG, I love it!
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  #7  
Old 11-22-2012, 06:15 PM
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Vivian is the goods. I've been running Looney Tunes off and on since 2006. I went a LONG time running tunes from other companies,.and just recently switched back to one of hers. She told me a lot of things have been improved since the last tune I received, and she wasn't kidding. I'm incredibly happy with the latest and greatest.
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