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6.0L Performance Parts Discussion What has or has not worked for you?

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post #641 of 831 Old 11-19-2012, 05:58 AM
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"I bought in on the basis of excellent customer service and Matt was a big part of that..???? "

Is Matt no longer helping?

2006 F250 CCSB, KR.
Fabtech 6", PMF traction bars, 37" Toyo Muds, 4:30s
Mtw stage 3
4" exhaust..Big, hollow bulge looks suspiciously like a cat...
Warren 175/75s, RR and custom fuel sys, fuel lab pump and filter.
Complete Bulletproof kit inc remote oil cooler
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post #642 of 831 Old 11-19-2012, 06:06 AM Thread Starter
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Originally Posted by cam1111 View Post
"I bought in on the basis of excellent customer service and Matt was a big part of that..???? "

Is Matt no longer helping?
good ???? he hasnt been heard from in a while.... I for one, miss his input, help and concern, we need him back!!!!!!!!! he was a big part of buying in to the MTW family!!!!!

Aaron 2005 f250 552/1040 45k miles
S&B. 4" mbrp, Arp's, Dual oil bypass. CCV fltr, Clnt fltr Mag trans pan 08 diff cover. 4.10's, 315's MotoMetal 951 & 5" lift.TGC trac bar, Bislstien Shocks & Dual stear stabilizer. B&W . Air Rides. Snows MPG Max. Edge Insight, fuel sens. DC Eng.185 alt. 58v ficm 6.4 Juger pump Fass sump
NO more mtw turbo
AJB Custom R.R.
AJB Custom y pipe
AJB P&P Intake
PHP Gryphon
Banks IC
BARDER Stg2
Warrens 175/30
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post #643 of 831 Old 11-19-2012, 06:40 AM Thread Starter
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Quote:
Originally Posted by cam1111 View Post
"I bought in on the basis of excellent customer service and Matt was a big part of that..???? "

Is Matt no longer helping?
good ???? he hasnt been heard from in a while.... I for one, miss his input, help and concern, we need him back!!!!!!!!! he was a big part of buying in to the MTW family!!!!!

Aaron 2005 f250 552/1040 45k miles
S&B. 4" mbrp, Arp's, Dual oil bypass. CCV fltr, Clnt fltr Mag trans pan 08 diff cover. 4.10's, 315's MotoMetal 951 & 5" lift.TGC trac bar, Bislstien Shocks & Dual stear stabilizer. B&W . Air Rides. Snows MPG Max. Edge Insight, fuel sens. DC Eng.185 alt. 58v ficm 6.4 Juger pump Fass sump
NO more mtw turbo
AJB Custom R.R.
AJB Custom y pipe
AJB P&P Intake
PHP Gryphon
Banks IC
BARDER Stg2
Warrens 175/30
P.I. T.C & input.
Flight Fab. Track bars
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post #644 of 831 Old 11-19-2012, 07:06 AM
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I REALLY hope this isn't taken the wrong way, but if you have a working stock turbo and were having issues with your Hybrid turbo and Adrian came out with an update to help it that would be free to have done, then why wouldn't you just swap back to the stock turbo temporarily and send him your turbo to be updated?? I can tell you that that is how it would work with anyone else (if they didn't charge you for the update). Sh!t, even when a vehicle manufacturer has a recall on something, you still have to bring your vehicle to them if you want the recalled part fixed/replaced. In my opinion, just because a turbo manufacturer comes out with an update that helps/fixes a product of theirs and requires the customer to send the product back in for updating, doesn't mean that they aren't standing behind their product or taking care of the customer. I guess may be I just look at things a little differently.

Nate
2006 F350 (BACKYARDIGAN) - 67mm Turbo, 215/85 injectors, WPE intake manifold, NB/Warren Trans, and more stuff that I don't care to mention....
2006 F250 (LITTLE DURTY) - WPE Manifold, Up-pipes, EGR delete kit, and Tuned By ME
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post #645 of 831 Old 11-19-2012, 07:50 AM Thread Starter
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I shouldn't have to explain but her you go nate. most people send their bad turbo in.. I found a core and kept my good stock turbo. this is why I knew nothing was.wrong with my truck... I went above and beyond to prove every thing was fine. I could not get a straight answer whether or not the turbo had issues and a quick post from a random individual saying this runs great is not enough to sell me on the mod. here is Adrians opportunity to get a side by side but it is up to me to get him the exchange first. this is second rate customer service not top notch like was preached when I bought in. now it comes second to the next sell. funny you would bring up the auto market because you would make a heck of a used care salesman if you are not already. I have talked with Adrian and working on more options just letting my experience with MTW be known so thing can improve.

Aaron 2005 f250 552/1040 45k miles
S&B. 4" mbrp, Arp's, Dual oil bypass. CCV fltr, Clnt fltr Mag trans pan 08 diff cover. 4.10's, 315's MotoMetal 951 & 5" lift.TGC trac bar, Bislstien Shocks & Dual stear stabilizer. B&W . Air Rides. Snows MPG Max. Edge Insight, fuel sens. DC Eng.185 alt. 58v ficm 6.4 Juger pump Fass sump
NO more mtw turbo
AJB Custom R.R.
AJB Custom y pipe
AJB P&P Intake
PHP Gryphon
Banks IC
BARDER Stg2
Warrens 175/30
P.I. T.C & input.
Flight Fab. Track bars
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post #646 of 831 Old 11-19-2012, 08:27 AM
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Originally Posted by bondajb View Post
I shouldn't have to explain but her you go nate. most people send their bad turbo in.. I found a core and kept my good stock turbo. this is why I knew nothing was.wrong with my truck... I went above and beyond to prove every thing was fine. I could not get a straight answer whether or not the turbo had issues and a quick post from a random individual saying this runs great is not enough to sell me on the mod. here is Adrians opportunity to get a side by side but it is up to me to get him the exchange first. this is second rate customer service not top notch like was preached when I bought in. now it comes second to the next sell. funny you would bring up the auto market because you would make a heck of a used care salesman if you are not already. I have talked with Adrian and working on more options just letting my experience with MTW be known so thing can improve.
Nope not a used car salesman and I don't try to sell anyone on MTW turbos. If they want them based on the results people post then they buy them. If you feel that you received second rate customer service (again I'm not seeing anything done that proves this but everyone is entitled to their opinion) then simply return the turbo and I bet at this point Adrian would be willing to just refund you your money. Then this way you can go with someone who will give you better customer service and actually stand behind their products better and give you something that will meet your needs.
Also, I can't comment on whether or not Adrian even wants a side by side comparison of a 2nd Gen Hybrid and a 1st Gen Hybrid. I do see the value in that and I also FULLY agree that there would need to be more data provided than just the random posting of a 1st Gen Hybrid.
Again, I will close with that I will keep the opinion that asking a customer to return a product that they are dissatisfied with (and paying for the return shipping, which I know Adrian does) for either a refund or exchange for a new updated one IS COMPLETELY reasonable. Show me anyone else who is going to let you keep the product that you are dissatisfied with AND either refund you your money or give you a new updated one without requiring you to return the item, then I'll agree with you. I guess if I am a used carsalesman for saying that then that is what I am.

Nate
2006 F350 (BACKYARDIGAN) - 67mm Turbo, 215/85 injectors, WPE intake manifold, NB/Warren Trans, and more stuff that I don't care to mention....
2006 F250 (LITTLE DURTY) - WPE Manifold, Up-pipes, EGR delete kit, and Tuned By ME
BULLET PROOF DIESEL 1-888-967-6653
KC TUROS - Not just a modified Powermax...

WINDRUNNER PERFORMANCE ENGINEERING
WWW.WPEDIESEL.COM

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post #647 of 831 Old 11-19-2012, 08:41 AM
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I don't have a dog in this hunt, other than the fact that I had an original hybrid and now have the modded one and it DOES make a difference. But Aaron's posts does bring up a good question, where the heck has Matt been?? For the longest he was updating and posting everyday and I haven't seen a post from him in a while. Btw I know he just had a new born so I assume that's got him occupied?



05 F250 FX4 Lariat, SCT Livewire, 155cc injectors, Gryphon FICM tuner, ARP studs, MTW Stage 2 Turbo, Riff Raff boots, Warren Built trans, PMF traction bars ,4 inch straight pipe, Sinister EGR delete, S&B CAI, N-fab bars, level kit, 5% limo tint, 35 Toyos and 20s, Recon smoked everything, Harley headlights, 5k HID's, Camlocker toolbox, lots more
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post #648 of 831 Old 11-19-2012, 09:23 AM
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Quote:
Originally Posted by Dirty_Stroke View Post
I don't have a dog in this hunt, other than the fact that I had an original hybrid and now have the modded one and it DOES make a difference. But Aaron's posts does bring up a good question, where the heck has Matt been?? For the longest he was updating and posting everyday and I haven't seen a post from him in a while. Btw I know he just had a new born so I assume that's got him occupied?
I bet your right a newborn tends to change things up lol

2004.5 Mods: CTS, Lots Of Gauges, 7 inch Stack, ARP Studs, Tuned by Eric, SAP Diesel Full Fuel System, WEP Ported Intake Manifold, Mechman Alt, BPD 6 Phase Ficm, BPD Oil Cooler, BPD Oil Bypass, Warren 350cc conventionals, SAP Diesel/Warren Diesel Twin Pump Kit, SAP Diesel Triple Turbos and SAP Diesel Trans in Progress.

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post #649 of 831 Old 11-19-2012, 03:59 PM
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Quote:
Originally Posted by Dirty_Stroke View Post
I don't have a dog in this hunt, other than the fact that I had an original hybrid and now have the modded one and it DOES make a difference. But Aaron's posts does bring up a good question, where the heck has Matt been?? For the longest he was updating and posting everyday and I haven't seen a post from him in a while. Btw I know he just had a new born so I assume that's got him occupied?
Hey didn't you have a leaky exhaust manifold as well when you still had the first gen hybrid? Just asking because if you did and you fixed that I'd be interested to find out what kind of difference you saw with the leak fixed.

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post #650 of 831 Old 11-19-2012, 04:04 PM Thread Starter
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I know that was directed towards dirty stroke but in my case every improvement I made sealing up exhaust and then wraping manifolds and uppipes made my top boost drop.

Aaron 2005 f250 552/1040 45k miles
S&B. 4" mbrp, Arp's, Dual oil bypass. CCV fltr, Clnt fltr Mag trans pan 08 diff cover. 4.10's, 315's MotoMetal 951 & 5" lift.TGC trac bar, Bislstien Shocks & Dual stear stabilizer. B&W . Air Rides. Snows MPG Max. Edge Insight, fuel sens. DC Eng.185 alt. 58v ficm 6.4 Juger pump Fass sump
NO more mtw turbo
AJB Custom R.R.
AJB Custom y pipe
AJB P&P Intake
PHP Gryphon
Banks IC
BARDER Stg2
Warrens 175/30
P.I. T.C & input.
Flight Fab. Track bars
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