I think it's done.

[Country Mav]

Well, they just called and said my truck is finished. Head studs, Oil Cooler Replacement (And cleaning of related cooling components), mysterious #5 injector that apparently died while sitting on the bench, Timing Cover, Oil Change and I don't know what all else. $5,110.00 It's more than they originally told me, plus the fact that I didn't get the programmer from them (575 for an SF3 !?!) which should have knocked the price down at least 575... so I don't know what's going on. Any tips before I go down there. I already told them that the injector can be had for 220 from other dealerships (instead of 300+ from them)... I've got a bad feeling again...

[NYC F-350]

Well, it sounds as though they have you over a barrel. You might try CALMLY discussing this with the service manager and/or owner of the dealership to work something out. Just don't expect too much out of that.

[Super Diesel]

Originally Posted by NYC F-350

Well, it sounds as though they have you over a barrel. You might try CALMLY discussing this with the service manager and/or owner of the dealership to work something out. Just don't expect too much out of that.

I second that, you could also check the Lousiana State forum section here and see if there are any reputable shops that could perform the work for you. I have family back in Louisiana and have met a few guys on here who could probably refer you to a good shop. Good luck man.

[rdunagan]

dont get the SF3 from them at that price you can get a new one with custom tunes for that. as for the rest of it do what the other guys have said

[blueovalman14]

Originally Posted by Country Mav

Well, they just called and said my truck is finished. Head studs, Oil Cooler Replacement (And cleaning of related cooling components), mysterious #5 injector that apparently died while sitting on the bench, Timing Cover, Oil Change and I don't know what all else. $5,110.00 It's more than they originally told me, plus the fact that I didn't get the programmer from them (575 for an SF3 !?!) which should have knocked the price down at least 575... so I don't know what's going on. Any tips before I go down there. I already told them that the injector can be had for 220 from other dealerships (instead of 300+ from them)... I've got a bad feeling again...

have it towed to powerstroke magic in houston.

It would be half of the 5110!

[Country Mav]

Well, the truck is back home now. It runs good, but it won't hardly crank... They stuck a used Motorcraft battery on it because mysteriously both of my batteries died... and it'll barely start. I showed them the Tousley Ford price on injectors and they balked... but took another 90 dollars off of their "discounted" price... The job cost me 5,020.19... which is much less than the total that they tried to stick me with during the course of the month that my truck was down. If I had not argued on several things... I'd have paid another 3,000 for heads, 575 for a programmer, 374 for the injector and 2 batteries. It would've cost me almost 9 grand if they'd had their way... I'm happy to have the truck back, but I won't be doing any business with Hixon Ford again. While in line, I was talking to other customers and I don't think there was a happy customer in the joint. I didn't realize that Hixon had gone down so much in recent years... Anyway, thanks so much y'all for the advice throughout this process. I really do appreciate it! Now i just can't wait for my X3 and CTS from Stealth to come in!

BlueOvalMan- If I'd known about the place in Houston, I'd have sure thought about makin' the trip!! Next time....

[windrunner408]

Well if you have to buy new batteries, I recommend you just go to autozone and get their duralast batteries. They are around $200 or so for two. Best of luck and hope she runs good for awhile now. You will love the CTS. Best upgrade I ever did to my truck, except the stack.LOL

[CanadianDiesel]

That's alot of pesos! Glad you're mobile again...Sucks that your dealer screwed you around like that. There's good ones and bad ones.... Shop around

[Country Mav]

Thanks for the battery tip! Canadian Diesel- That is one FINE truck. Very nice!

[MWilbur516]

Originally Posted by Country Mav

Well, the truck is back home now. It runs good, but it won't hardly crank... They stuck a used Motorcraft battery on it because mysteriously both of my batteries died... and it'll barely start. I showed them the Tousley Ford price on injectors and they balked... but took another 90 dollars off of their "discounted" price... The job cost me 5,020.19... which is much less than the total that they tried to stick me with during the course of the month that my truck was down. If I had not argued on several things... I'd have paid another 3,000 for heads, 575 for a programmer, 374 for the injector and 2 batteries. It would've cost me almost 9 grand if they'd had their way... I'm happy to have the truck back, but I won't be doing any business with Hixon Ford again. While in line, I was talking to other customers and I don't think there was a happy customer in the joint. I didn't realize that Hixon had gone down so much in recent years... Anyway, thanks so much y'all for the advice throughout this process. I really do appreciate it! Now i just can't wait for my X3 and CTS from Stealth to come in!

BlueOvalMan- If I'd known about the place in Houston, I'd have sure thought about makin' the trip!! Next time....

I had the same kinda sh*tty experience with Hardy Family Ford here in Dallas GA, but I ended up getting a dude from Ford's corporate office involved and the truck was taken to John Bleakley Ford in Austell. They were great. Hardy had my truck 47 days out of a 2 month period and could not fix it. John Bleakley had it diagnosed within' 2 hours of receiving it and I had it back in 7 business days with new Hg's, ARP's, oil cooler, egr cooler, new o-rings on the crank sensor, new starter and that includes the time I had the heads at the machinist. They did a total cab-off install and all I paid for was the ARP's (400) and the starter ($275). I tell everyone I can to avoid Hardy Ford in Dallas GA like the plague and the guys at John Bleakley Ford in Austell cannot be beat for competence and flat out wonderful customer service.