Customer Experience: Innovative Diesel - Ford Powerstroke Diesel Forum
6.0L Performance Parts Discussion What has or has not worked for you?

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post #1 of 20 Old 02-23-2011, 04:12 PM Thread Starter
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Thumbs up EDIT: Please Delete!

...basically I am a newb and an idiot. IDP is awesome, and Eric tunes rock. Have a nice day!

Mathew Smith
2004 Ford F-250 PowerStroke - 474whp/885wtq (before turbo upgrade)

:Studded & Deleted
:4" to 5" Turbo Back
:SCT X3 w/Eric's Tunes
:AFE Stg II intake
:IDP FICM Tuner
:Custom Traction Bars
:MAD Turbo Werks Hybrid

Last edited by DeepDish; 02-23-2011 at 05:39 PM. Reason: I am an idiot!
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post #2 of 20 Old 02-23-2011, 04:18 PM
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it happens.. people make mistakes. i am sure there was a reason behind the delay getting the emailed tunes..

'11 F250 KR
XRT Pro, H&S SX-E turbo kit, NoLimit intake
OUO bars/blocks
-EGR,CCV,1993pf
Leveled w/ 35 atII
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post #3 of 20 Old 02-23-2011, 04:19 PM
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Nice rant, well put also. It's hard to find good help these days. Hopefully they get you squared away tomorrow at least. I always try and talk to the most high up person I can and always try to go back to the same person so I know exactly who dropped the ball if I have a problem.

2012 F350 XLT CCLB 4x4 6.7

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post #4 of 20 Old 02-23-2011, 04:24 PM
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Uh oh your in for it now, this is a good experience only forum. Anytime someone vents about something they get yelled at.

2008 F-350 Crew Lariat FX4
6" RCX lift W/37" Falkan A/T
24" Fuel Hostage
5" Flo-Pro Straight
H&S Mini Maxx
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post #5 of 20 Old 02-23-2011, 04:30 PM Thread Starter
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I just would have appreciated reading something like this BEFORE I spent my money there. I def would have went elsewhere.

Mathew Smith
2004 Ford F-250 PowerStroke - 474whp/885wtq (before turbo upgrade)

:Studded & Deleted
:4" to 5" Turbo Back
:SCT X3 w/Eric's Tunes
:AFE Stg II intake
:IDP FICM Tuner
:Custom Traction Bars
:MAD Turbo Werks Hybrid
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post #6 of 20 Old 02-23-2011, 04:40 PM
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You from MI? I see you got some Hallas work.

2008 F-350 Crew Lariat FX4
6" RCX lift W/37" Falkan A/T
24" Fuel Hostage
5" Flo-Pro Straight
H&S Mini Maxx
S&B CAI
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post #7 of 20 Old 02-23-2011, 04:43 PM Thread Starter
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Yes!

Macomb, MI

Mathew Smith
2004 Ford F-250 PowerStroke - 474whp/885wtq (before turbo upgrade)

:Studded & Deleted
:4" to 5" Turbo Back
:SCT X3 w/Eric's Tunes
:AFE Stg II intake
:IDP FICM Tuner
:Custom Traction Bars
:MAD Turbo Werks Hybrid
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post #8 of 20 Old 02-23-2011, 04:50 PM
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Erics tuning is top notch you wont be disapointed.

06 STROKER

lots of fuel more oil and a efr
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post #9 of 20 Old 02-23-2011, 04:59 PM
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Quote:
Originally Posted by DeepDish View Post
So early last week I order my SCT X3 with 3 custom tunes. Ran me $509. Now I am not a rich man, and $509 is hard to part with. But I did my research and I decided that I wanted to send my money to IDP.

Well I get my tuner (yesterday) and go out to the garage to plug it in. Now the package DID NOT contain the piece of paper with instructions on how to load the tunes, but I am a smart guy I can figure it out. THEN the SCT reads "no custom tunes found." So I call IDP and they act like it was a minor mistake. Turns out, nobody wrote down my info and I had to tell the sales guy all my information again (mods, credit card, shipping info). So this has me a little tweaked. But I don't lose my cool because they say they will email the tunes to me shortly.

It's now four hours later, and no email received. I call the receptionist, because it is "after hours" and she acts as though I am bothering her and my request is crazy. I understand they are busy, but when someone spends $509 you'd think they would have their correctly functioning product by now..

...needless to say, last time I ever spend a dime at IDP. Which doesn't matter in the grand scheme of things, but it's helping me cope with it

/rant
Sounds like you have the same kind of luck I do with vendors. Its amazing how many times I have been screwed by vendors. I dont have any exp with IDP myself though.

Quote:
Originally Posted by k2davis1 View Post
Uh oh your in for it now, this is a good experience only forum. Anytime someone vents about something they get yelled at.
Yeah you arent supposed to say anything negative about the supporting vendors around here.

Quote:
Originally Posted by DeepDish View Post
I just would have appreciated reading something like this BEFORE I spent my money there. I def would have went elsewhere.
you wont read that here. When posts like that pop up the thread gets closed and censored to look like the op is just trying to cause problems and the vendors are never wrong. In fact my post will probably be deleted soon.

F250 reg cab short bed
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post #10 of 20 Old 02-23-2011, 05:05 PM Thread Starter
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Well I just got an email from Eric. I will let you guys know tomorrow how it all works out. It's getting late around here.

Mathew Smith
2004 Ford F-250 PowerStroke - 474whp/885wtq (before turbo upgrade)

:Studded & Deleted
:4" to 5" Turbo Back
:SCT X3 w/Eric's Tunes
:AFE Stg II intake
:IDP FICM Tuner
:Custom Traction Bars
:MAD Turbo Werks Hybrid
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