AirDog/ Pureflow horrible customer service?.. - Ford Powerstroke Diesel Forum
6.0L Performance Parts Discussion What has or has not worked for you?

User Tag List

 
LinkBack Thread Tools Display Modes
post #1 of 10 Old 01-06-2011, 02:53 PM Thread Starter
Compression Ignition Addict
 
blue06crew's Avatar
 
Join Date: Sep 2007
Location: Pittsburgh
Posts: 1,026
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 1 reviews
AirDog/ Pureflow horrible customer service?..

I have had an Airdog2 on my 2006 stroker since May and lately noticed a drip of fuel in my drive..looked underneath and seems to be seeping out either around the pre filter or from the gerator cover and down along the frame bracket...then I decide to drain the water seperator and close the valve back up and that has a slow drip now!..I've called 4 days straight left 4 messages for tech support, 1 with their operator and again a voicemail today!..his is bogus!

2006 Ford F-250 4x4 Crew Cab
SCT- DJ's Looney
AIRDOG 2
6" Rough Country 4 Link Suspension
2" billet spacer/f350 rear block
AFE air intake
5" MBRP turbo back exhaust with 6" tip
Autometer Sport Comp Guages
38.5x14.5x17 Pro Comp Xtreme ALL Terrains
17x10 Diamo Black 17 Karat Wheels
RCD EGR delete
Custom Traction Bars
Recon Smoked Mirror Lights/Cab Lights
03 Turbo

to be installed:
Whatever i buy next...
blue06crew is offline  
post #2 of 10 Old 01-06-2011, 05:29 PM
Powerstroke.org Rookie
 
Join Date: Oct 2010
Posts: 3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
Yeah I had poor service over the one on my 1st gen dodge. They didn't have all the right parts in the kit. Truck was down for 2 weeks. I talked with a tech Jason Long a few times, I think he's the only guy there. He got me what I needed. Hope you can get what you need!

06 F-350 6spd. leveling kit. AFE filter. 4inch exhaust. SCT livewire w/ MKM tunes. sinister coolant filter. Updated fuel pressure spring and banjo bolts.
06John is offline  
post #3 of 10 Old 01-07-2011, 05:54 AM Thread Starter
Compression Ignition Addict
 
blue06crew's Avatar
 
Join Date: Sep 2007
Location: Pittsburgh
Posts: 1,026
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 1 reviews
Well finally got a call back and they are sending me a new o-ring for my gearator cover that is supposed to be better for cold weather...I don't really understand why all o-rings don't work for winter?..and I also am getting 2 other types of o-rings that go under the pump between the o-ring...reaaaally not happy at all that these parts have failed in the middle of winter when I can't really had my truck down!..but let's hope the parts stop my expensive fuel leaking out

2006 Ford F-250 4x4 Crew Cab
SCT- DJ's Looney
AIRDOG 2
6" Rough Country 4 Link Suspension
2" billet spacer/f350 rear block
AFE air intake
5" MBRP turbo back exhaust with 6" tip
Autometer Sport Comp Guages
38.5x14.5x17 Pro Comp Xtreme ALL Terrains
17x10 Diamo Black 17 Karat Wheels
RCD EGR delete
Custom Traction Bars
Recon Smoked Mirror Lights/Cab Lights
03 Turbo

to be installed:
Whatever i buy next...
blue06crew is offline  
post #4 of 10 Old 01-07-2011, 06:03 AM Thread Starter
Compression Ignition Addict
 
blue06crew's Avatar
 
Join Date: Sep 2007
Location: Pittsburgh
Posts: 1,026
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 1 reviews
I ment under pump between water seperator and pump mount

2006 Ford F-250 4x4 Crew Cab
SCT- DJ's Looney
AIRDOG 2
6" Rough Country 4 Link Suspension
2" billet spacer/f350 rear block
AFE air intake
5" MBRP turbo back exhaust with 6" tip
Autometer Sport Comp Guages
38.5x14.5x17 Pro Comp Xtreme ALL Terrains
17x10 Diamo Black 17 Karat Wheels
RCD EGR delete
Custom Traction Bars
Recon Smoked Mirror Lights/Cab Lights
03 Turbo

to be installed:
Whatever i buy next...
blue06crew is offline  
post #5 of 10 Old 01-07-2011, 07:48 AM
Compression Ignition Addict
 
smokersteve's Avatar
 
Join Date: Nov 2008
Location: California
Posts: 4,322
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 17 Post(s)
Thanks: 0
Thanked 5 Times in 5 Posts
Feedback Score: 0 reviews
That sucks!

Hopefully this is a permanent fix.
smokersteve is offline  
post #6 of 10 Old 02-04-2011, 11:03 AM Thread Starter
Compression Ignition Addict
 
blue06crew's Avatar
 
Join Date: Sep 2007
Location: Pittsburgh
Posts: 1,026
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 1 reviews
Update...I get the orings that are supposed to fix the issue.Ha!..so I open up the back of the pump with 4 Allen head bolts and change out oring..and its dripping fuel worse now!..I'm so ready to throw this thing across the driveway. Left another message today at noon and no call back yet. Tell me why a $600 product has a warranty on it and I'm the one supposed to "fix" it in 20degree weather!

2006 Ford F-250 4x4 Crew Cab
SCT- DJ's Looney
AIRDOG 2
6" Rough Country 4 Link Suspension
2" billet spacer/f350 rear block
AFE air intake
5" MBRP turbo back exhaust with 6" tip
Autometer Sport Comp Guages
38.5x14.5x17 Pro Comp Xtreme ALL Terrains
17x10 Diamo Black 17 Karat Wheels
RCD EGR delete
Custom Traction Bars
Recon Smoked Mirror Lights/Cab Lights
03 Turbo

to be installed:
Whatever i buy next...
blue06crew is offline  
post #7 of 10 Old 02-04-2011, 12:35 PM Thread Starter
Compression Ignition Addict
 
blue06crew's Avatar
 
Join Date: Sep 2007
Location: Pittsburgh
Posts: 1,026
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 1 reviews
just got off phone with Anthony whom was a big help told me my pump is shot. That the pump got filled with diesel fuel because of the wheephole? and who knows how long it will last and they will put one in the mail Monday..grr not fun but atleast i got my probs answered and i dont think im crazy..and im calming down a little bit

2006 Ford F-250 4x4 Crew Cab
SCT- DJ's Looney
AIRDOG 2
6" Rough Country 4 Link Suspension
2" billet spacer/f350 rear block
AFE air intake
5" MBRP turbo back exhaust with 6" tip
Autometer Sport Comp Guages
38.5x14.5x17 Pro Comp Xtreme ALL Terrains
17x10 Diamo Black 17 Karat Wheels
RCD EGR delete
Custom Traction Bars
Recon Smoked Mirror Lights/Cab Lights
03 Turbo

to be installed:
Whatever i buy next...
blue06crew is offline  
post #8 of 10 Old 02-05-2011, 08:32 AM
Compression Ignition Addict
 
Join Date: Dec 2009
Location: Missouri
Posts: 415
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 0 Times in 0 Posts
Feedback Score: 0 reviews
keep us updated

2007 F250 CC Lariat
Black Onyx Head Gaskets (1st time)
Studded and trans built by BTS
Sinister EGR Delete & Coolant filter
Powermax Turbo
Edge insight CS W/Pyro & Fuel Pressure
MBRP 4" Straight pipe
423RWHP 753RWTQ

sly1types is offline  
post #9 of 10 Old 02-05-2011, 08:54 AM Thread Starter
Compression Ignition Addict
 
blue06crew's Avatar
 
Join Date: Sep 2007
Location: Pittsburgh
Posts: 1,026
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 1 reviews
Will do I just hope pump last 4 days to and from work

2006 Ford F-250 4x4 Crew Cab
SCT- DJ's Looney
AIRDOG 2
6" Rough Country 4 Link Suspension
2" billet spacer/f350 rear block
AFE air intake
5" MBRP turbo back exhaust with 6" tip
Autometer Sport Comp Guages
38.5x14.5x17 Pro Comp Xtreme ALL Terrains
17x10 Diamo Black 17 Karat Wheels
RCD EGR delete
Custom Traction Bars
Recon Smoked Mirror Lights/Cab Lights
03 Turbo

to be installed:
Whatever i buy next...
blue06crew is offline  
post #10 of 10 Old 02-15-2011, 01:54 PM Thread Starter
Compression Ignition Addict
 
blue06crew's Avatar
 
Join Date: Sep 2007
Location: Pittsburgh
Posts: 1,026
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks: 0
Thanked 1 Time in 1 Post
Feedback Score: 1 reviews
got my new pump installed..a so called 5 minute job took me a couple hours..fuel was pouring everywhere when i took filters off..had to unbolt the pump from the base plate and reinstall new pump with o rings...they totally redisgned the pumps..aactually this one is about 1" shorter in length and you cant even hear it run..its soo much nicer..my original one was soo loud and annoying...has anyone had problems with the pre filter/ water seperator drain dripping when closed!?..ive tightened it as tight as possible to prevent the dripping and it wont!..a drip of fuel hangs there and when my truck is parked it will drip a puddle!..this whole Airdog has cause me more spots in my driveway and headaches..i guess ill have to order a new prefilter and never open the drain

2006 Ford F-250 4x4 Crew Cab
SCT- DJ's Looney
AIRDOG 2
6" Rough Country 4 Link Suspension
2" billet spacer/f350 rear block
AFE air intake
5" MBRP turbo back exhaust with 6" tip
Autometer Sport Comp Guages
38.5x14.5x17 Pro Comp Xtreme ALL Terrains
17x10 Diamo Black 17 Karat Wheels
RCD EGR delete
Custom Traction Bars
Recon Smoked Mirror Lights/Cab Lights
03 Turbo

to be installed:
Whatever i buy next...
blue06crew is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome