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  #1  
Old 11-29-2010, 07:21 PM
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cant get strategy w sct

idk if someone else has had this problem.. ive tried looking for a thread that talked bout this..

this is what i was a bout to do..
1. Connect SCT to OBDII connector under the dash below the steering wheel.
2. Go to the Vehicle Information Menu
3. Select third option down - Read Strategy

i plug it in and i go to "vehicle info".. said "turn key on do not start engine" so i did.. then it has "select:continue" so i push the select button.. next i was thinking i would have to select a "read strategy" but no.. it shows my vin number and a "Comm: CAN" i have no opptions i can make so i pressed select then it says "strategy:" and lists two numbers.. so i select the first one and it takes me back to chooseing vechicle info, and other stuff, so i pressed vechicle info again and i went through the same process and i selected the second number instead and it took me back where i could choose vehicle info..

i thought maybe that is all i had to do.. i opened "sct device updater" i plug in my sct holding down the cancel button.. i click on "get stock file from device" and this is what i get..

1. Make sure the X3/SF3. LiveWire or TSX device is connected.
2. Press the "Browse" button to indicate target folder where stock file will be saved to.

so i click on "browse" and it says "Failed to read data" and i click "ok" several times and it pops up the same thing and then says "Not A Valid SCT Device"

ive tried going to SCT Performance - More Power! Less Fuel! and went to tech support device updates and downloads.. then i entered in my serial number of my sct.. click submit.. i click on the first download and i save it.. then i went to open it and it gives me different things of like scan tools it seemed like.. so i stopped there.. i went back and opened up the SCT Device Updater and clicked on "update firmware" then selected my device and clicked browse.. it said "verify that you have returned the vehicle back to stock before updating device firmware!" to find an LWU file.. i found the one that i downloaded and clicked it.. and it pops up "Failed to write bulk data. Device #0" i clicked okay then it said "programming complete unplug/plug device" and then nothing..

im sorry if i seemed confusing.. thank you for any advice on what i need to do. or what i did wrong
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  #2  
Old 11-30-2010, 10:45 AM
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I would call into SCT for assistance. When I ran into update issues with my X3 I called them and they logged onto my laptop with my SCT X3 connected. They were able to figure out what was missing and resolved the problems. Only downside you may have to stay on phone for little until you reach a tech.
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Old 11-30-2010, 12:04 PM
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Those numbers are most likely your stategy. Should be 7 letters and numbers, starting with VX.
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Old 11-30-2010, 12:57 PM
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The Failed to Read Data error means that the drivers are not installed. Here is a link that will walk you through installing the drivers.

How to Check/Manually Install Drivers - SCT SupportSuite
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Old 12-04-2010, 02:07 PM
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Quote:
Originally Posted by Matt@SCT View Post
The Failed to Read Data error means that the drivers are not installed. Here is a link that will walk you through installing the drivers.

How to Check/Manually Install Drivers - SCT SupportSuite
i tried this and it did not work.. my computer said..

windows found dirver software for your device but encountered an error while attemptin to install it

x3pdevice

windows cannot verify the digital singnature for the drivers required for this device. a recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (code 52)



any ideas??
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Old 12-04-2010, 02:12 PM
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With the SCT plugged in, go to device manager on your PC.

Look for a device with a Yellow Exclamation Mark. Right click and uninstall it.

Unplug the SCT.

Uninstall any version of the SCT software you have listed under add/remove programs.

Reboot your PC with the SCT unplugged from the PC.

Reinstall the SCT software.

Plug your SCT back into the PC and it should find the device and install the driver.
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Old 12-04-2010, 07:38 PM
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Quote:
Originally Posted by InnovativeDiesel View Post
With the SCT plugged in, go to device manager on your PC.

Look for a device with a Yellow Exclamation Mark. Right click and uninstall it.

Unplug the SCT.

Uninstall any version of the SCT software you have listed under add/remove programs.

Reboot your PC with the SCT unplugged from the PC.

Reinstall the SCT software.

Plug your SCT back into the PC and it should find the device and install the driver.
this did not work.. i got the same errors or please be sure your device is connected.. when my sct was connected.. i went to device manager and there was no yellow explanation mark.. i went to sctflash.com to tech support then to device update software and downloaded the first one.. it would try to download and it ended up taking me to a "file cure" that coast money.. did i just get the luck of getting a bad sct??
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Old 12-05-2010, 07:17 AM
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Quote:
Originally Posted by tanFx4 View Post
this did not work.. i got the same errors or please be sure your device is connected.. when my sct was connected.. i went to device manager and there was no yellow explanation mark.. i went to sctflash.com to tech support then to device update software and downloaded the first one.. it would try to download and it ended up taking me to a "file cure" that coast money.. did i just get the luck of getting a bad sct??

On Monday, I would call SCT tech support. They can help you and can walk you through a fix or hook into your computer to look at your device & settings. It sounds like you've tried everything recommended.
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Old 12-05-2010, 10:04 AM
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TanFX4....make sure your cigarette lighter/accessory port fuse is not blown. This fuse also support your OBDII Data Link Connector (DLC)....if the fuse is blown, it could be why you're not getting a decent connection to your SCT device.
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  #10  
Old 12-05-2010, 02:32 PM
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Quote:
Originally Posted by MoyockPowerstroke View Post
TanFX4....make sure your cigarette lighter/accessory port fuse is not blown. This fuse also support your OBDII Data Link Connector (DLC)....if the fuse is blown, it could be why you're not getting a decent connection to your SCT device.
if it was then my cts not work right??
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