SCT SF3 blank screen problem

losbanosf250 · #1 (**permalink**) 10-12-2010, 10:55 AM

Hey guys,

I updated the firmware on my sf3 3015 and the result was a blank screen. The screen lights up, but it's blank. Have any of you come across this issue before? I e-mailed SCT a few moments ago, but I don't expect a reply today. I was just wondering if any of you have a simple solution to this issue.

-Chris

losbanosf250 · #2 (**permalink**) 10-12-2010, 11:43 AM

Well, got a quick reply. Called in, and had them do a remote attempt to fix my tuner. Unfortunately, I guess it's not that simple so I have to send it in. On the other hand, the tech support guy was nice, and he gave it a good try. On top of that, I got to try out the street tune for one day, so I can see what I have to look forward to when it gets back.

Matt@SCT · #3 (**permalink**) 10-12-2010, 12:03 PM

I am glad that we are going to get this issue taken care of for you.

losbanosf250 · #4 (**permalink**) 10-12-2010, 12:42 PM

I'm glad too. Good customer service says a lot about a company. Looking forward to getting it back.

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